Manufacturing Services Manager

Job ID 10107089 Location Anaheim, California, United States Business Disneyland Resort Date posted Nov. 20, 2024

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Job Summary:

The Manufacturing Services Manager will to ensure the reliability and availability of all theme park assets during Park operating hours. You will oversee assigned aspects of team development and performance while directly leading union craft members. You will assist in managing budget/cost control, developing and implementing maintenance strategies ensuring reliability, Show quality, safety, and the training and development of Cast Members. You may provide general support or be assigned specific areas of responsibility.

You will report to Senior Manager-Manufacturing.

Responsibilities/You Will:

Provide superior maintenance services for assigned assets of The Disneyland Resort. Achieve operational and readiness goals. Develop repair and maintenance plans that are driven by maximizing life cycle value and customer service. Provide maintenance and repairs as needed to ensure operational readiness and Guest service is optimized.
Optimize the work order/work planning process; ensure work orders are appropriately opened, assessed, prioritized, scheduled, and tracked. Provide and frame recommendations for system/process improvements. Develop and conduct trend analysis, work history analysis, and performance measurement metrics.
Ensure all work is performed as planned and scheduled with appropriate resources. Generate and evaluate work performance reports, making recommendations for improvements as appropriate. Coordinate work activities with other teams, Shops, Overhaul Programs, and Project Management. Request support as needed from other teams.
Call in, issue work to contractors/vendors as appropriate, and supervise. Monitor contractor/vendor performance and make recommendations for improvement. Evaluate and approve requests for labor support to other teams. Authorize variances to work scopes or schedules involving other teams, to include Shops, Overhaul, and Project Management.
Provide input into and implement equipment hierarchies and strategies, assist in improving and implementing the Computerized Maintenance Management System. Develop and implement Preventive Maintenance plans for specified systems and equipment. Maintain, track, and secure as appropriate assigned team equipment, tools, systems, and other assets, to include condition assessments, reporting, and preventive maintenance plans.
Direct craft work efforts. Approve shift changes, time off and benefit requests, and monitor accuracy of pay rates and timekeeping. Monitor compliance with work accommodations and restrictions. Ensure compliance with procedures for injury and illness treatment and reporting. Interview candidates for craft positions and provide feedback to Casting and management. Assess craft skill levels, complete performance appraisals, and determine training needs for assigned crafts.
Develop and monitor technical expertise and work performance of crafts. Provide coaching and /or training as needed. Administer disciplinary counseling and measures as appropriate. Ensure reward and recognition programs are fully and fairly used. Plan and define clear and measurable performance expectations and goals with direct reports. Monitor and communicate career development and training plans.
Provide input into developing the Annual Operating Plan (AOP), Five-Year Plan (FYP), capital planning, financial course corrections, and plans for achieving cost reductions, cost avoidance, and value generation. Meet or exceed budgetary and financial targets. Provide input into long-range team planning efforts, workforce and skill mix planning. Employ cost/benefit analysis, suggest best value sourcing strategies, and ensure responsible materials management practices.
Conduct orientations, safety training, and skills training in support of team training objectives. Execute team safety programs. Ensure compliance with safety and environmental standards. Conduct Accident Investigations. Ensure assigned Cast follow safety training and certification requirements. Ensure compliance with all applicable legal and regulatory standards and policies, to include those of Corporate, State, Federal, and Environmental Agencies.

Basic Qualifications/You Will Have:

5+ years of experience in a Maintenance/Facilities Management position that has included a degree of budgetary responsibility.
Project Maintenance Management skills, preventative maintenance knowledge, and manufacturing experience.
Demonstrated ability to manage multiple priorities with limited resources in a fast-paced, high visibility environment. Ability to make rapid and appropriate decisions and drive short-term results.
Familiar with Microsoft Office, and Computerized Maintenance Management Systems (CMMS); Maximo Preferred.
Proficiency within the Windows, SAP, Maximo, and My Time or similar programs.
Ability to read and understand engineering and assembly prints/drawings, knowledge of Atlas.
Demonstrated leadership and interpersonal skills in a fast-paced, high visibility environment.
Experience developing strong partnerships with customers, other lines of business and management team.
Proven experience in increasing productivity and efficiency.
Ability to work various shifts and times to complete work.

Required Education:

Bachelor's degree or equivalent and relevant technical experience.

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Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

The hiring range for this position in Anaheim, CA is $107,500 to -$126,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disneyland Resort:

When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500-acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Anaheim, CA

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