Lead Tech Project Manager (GenAI/LLM)

Job ID 10110300 Location Orlando, Florida, United States Business Disney Experiences Date posted Jan. 14, 2025

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Job Summary:

“We Power the Magic!” That’s our motto at Disney Experiences Technology & Digital. Our team builds world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

The Lead Technical Project Manager- Generative AI will spearhead, plan, and coordinate a suite of cutting-edge Generative AI projects to lead their interdependencies in support of specific business strategies. This role is central to Disney Tech & Digital’s drive for innovation involving the orchestration of advanced AI products. You will be responsible for leading one or more complex Generative AI projects, including project timeline, scope prioritization, cost, dependencies, and performance risks. This person must be an expert in communication, technology project management, understanding the overall product roadmap, technology stack, application suite, business processes and any downstream system and business impacts. They will collaborate with internal and vendor peers, executives, and line of business partners to ensure the success of projects.

This role will report to the Sr. Manager, Portfolio and Program Management.

What You Will Do

Lead complex project plans, ensuring seamless collaboration across various teams and workstreams.
Use expertise in user analytics tools to guide and inform project decisions.
Lead all aspects of the integration and effective use of generative AI and content-related technologies within the project scope.
Monitor project progress, identify potential risks, and implement effective mitigation strategies.
Facilitate cross-functional team meetings, fostering a collaborative and productive environment.
Create and maintain comprehensive project documentation, including timelines, budgets, and prioritization plans.
Work in conjunction with product owners in developing outcome-based roadmaps, aligning project goals with strategic outcomes.
Support technical owners in benchmarking tools, providing insights on tool selection and implementation.
Work on RFP/RFI process with Sourcing partners for vendor/product selection, focusing on Generative AI technologies.
Supervise project planning during discovery phases, ensuring a robust understanding of AI technologies and their business implications.
Play a key role in bridging technical and business aspects of AI projects, ensuring that the scopes are feasible, aligned with technical capabilities' roadmap, market maturity, and targeted towards tangible business values.
Ensure that projects operate within the approved budget.

Required Qualifications & Skills

Minimum of 7 years of Technical Program/Project management experience in software development, with a preference of the latest experience in Generative AI/ LLM projects and leading cross-functional teams.
Technical understanding of Large Language Models (LLM) and experience working with AI vendors.
Proficiency in Agile methodologies, Scrum management, with a history of successful project velocity and completion forecasting.
Demonstrated expertise using project management tools, especially JIRA, Confluence, and GitHub.
Familiarity with cloud technologies (AWS, GCP, Azure) and a strong understanding of current LLM technologies, and their business applications.
Excellent attention to detail, problem-solving, and communication skills, capable of engaging effectively with both business and technical teams.
Experience with financial/budget management and complex cost-benefit analysis.
Experience managing and prioritizing projects withing the portfolio.

Preferred Qualifications

Understanding of AI product management methodologies
Project Management Professional (PMP) Certification
Agile Certifications (CSM; ACP; CSPO; SAFe; LeSS)
Generative AI/ LLM certifications

Education

Bachelor’s degree and/or equivalent work experience

#DISNEYTECH

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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