Executive Secretary

Job ID 10109722 Location Glendale, California, United States Business Disney Experiences Date posted Jan. 31, 2025

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Job Summary:

EXECUTIVE SECRETARY, COMMUNICATIONS AND PUBLIC AFFAIRS

Responsibilities:

No two days are ever the same on our team and this role is critical to ensuring the team can make the most out of their day, operating in the most effective manner possible. Primary responsibilities will include supporting the Comms and Public Affairs leadership (3 directors), who are each responsible for WDI Communications, External Communications, and Corporate Citizenship. There is a heavy focus on calendar management and coordination, processing invoices, expense reports and other administrative duties. The ideal candidate would not only have strong administrative knowledge and skills, but also have a positive attitude, be solution oriented and enjoy working every day to exceed expectations of Cast Members and Imagineers.

Seeking candidates with the following attributes: passion for the work, sense of urgency, collaborative, strong communication skills (verbal and written), fast learners, curious, fresh perspective, desire to learn, unflappable, optimistic, and fun.

On any given day you might:

Manage multiple calendars to enable efficient scheduling of requested meetings across multiple time zones, resolve meeting conflicts, anticipate meeting needs, and protect executive time; Should also be able to handle unexpected changes to schedules with flexibility and professionalism
Interface with senior leaders’ offices related to various inquiries from Cast, must be comfortable interacting with various levels of leaders
Assist with preparation of presentations and other client facing documents
Create travel itineraries, considering time zones, and other critical factors
Schedule conference rooms, meetings, and coordinate team/office activities as needed
Act as “casual buyer” of all office supplies for the department, manage purchase orders, vendor contracts and invoicing reconciliations
Facilitate all shipping/courier needs
Prepare regular reports and summaries including time reporting and financial accounts -- you’ll have tasks that you “own” completely;
Assist with on-boarding new employees – you’ll be the “friendly face” that new employees count on to answer all their questions
Collaborate with other support professionals to share or learn best practices in hard skills like computer programs, and soft skills like teamwork
Input and manage department ticket requests in MIKE (ticket request system)
Flexibility to back up other departments when needed

Basic Qualifications:

Experience supporting a director or above and/or equivalent experience
Discretion and ability to maintain confidentiality
Mastery of Microsoft Office programs, SAP, SharePoint and Concur
Confidence to learn new programs and tasks when necessary
Complete reliability handling confidential information
Sharp written and verbal communication skills, including clean grammar and a robust vocabulary
Ability to multi-task and prioritize deadlines/deliverables
Strong proficiency with all types of computers, phones and office equipment
Desire to truly be helpful to your leaders and co-workers, to go the extra mile without being asked, to build solid inter and intra-team relationships
Strong organizational skills and attention to detail
A professional demeanor, positive outlook and a can-do attitude

The hiring range for this position in Burbank, California is $53,300 to $71,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disney Experiences.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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