Costume Support Manager - Disney Cruise Line (DCL)

Job ID 10103904 Location Orlando, Florida, United States Business Walt Disney Imagineering Date posted Oct. 21, 2024

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers, and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.

The Costume Support Manager will support Disney Cruise Line (DCL) by providing various levels of assistance with inventory, space planning, and process evaluation. The Costume Support Manager must maintain 360-degree influence and problem-solve so all collaborators feel confident about the decisions.

You will report to the Area Manager of DCL Costume Support.

This is a full-time role.

What You Will Do

Support strategic planning for the Disney Parks Live Entertainment Costuming team through report development and data analytics.
Develop reporting solutions using Tableau and SSRS.
Design, create, and lead MSSQL tables to support data and reporting needs.
Provide ongoing data verification and conduct complex data analysis using statistical techniques, conceptual thinking skills, and creative problem-solving skills.
Lead Costuming SQL server tasks such as creating accounts for users and assigning security levels.
Develop analytical tools and metrics to assist in complex operational decision-making and support business requests in a fast-paced environment.
Complete process improvement evaluations and implement solutions.
Lead and prioritize report requests from multiple areas.

Required Qualifications & Skills

5+ years of experience in operations, strategy, or analytics
Experience with shipping logistics and manifests
Experience analyzing business processes, making sound business judgments, and solving problems
Experience making decisions with minimal direction on sophisticated multi-team efforts
Excellent prioritization skills and attention to detail
Experience communicating and providing feedback (verbal and written) with all levels of partner
Experience gaining consensus in a way that all parties feel heard
Experience contributing to a positive work environment
Experience with analytics, tools, and other key functional systems
Ability to travel between work locations on a given day
Ability to work around all types of fabrics, fibers, and synthetic furs
Ability to work flexible hours including weekends, nights, and holidays
Ability to travel internationally up to 10% of the time

Preferred Qualifications

Experience working with the cruise ship industry
Experience using Costuming Operating Management Inventory Tool (COMIT), Yunique, SAP, and JIRA or equivalent programming and database languages, with the ability to learn new applications and analytical tools
Experience using reporting tools Garment Utilization System (GUS+)
Experience working with garment specifications
Multilingual (Spanish, French, Vietnamese, and/or Tagalog)

Education

Bachelor’s degree in logistics, supply chain management, or related field is required

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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About Walt Disney Imagineering:

Founded in 1952 as WED Enterprises to design and build the world’s first theme park — Disneyland — Walt Disney Imagineering (WDI) is where imagination and creativity combine with cutting-edge technology to create unforgettable experiences. WDI is the creative force that imagines, designs and builds all Disney theme parks, resorts, attractions and cruise ships worldwide. Imagineering’s unique strength comes from its diverse global team of creative and technical professionals, who build on Disney’s legacy of storytelling to pioneer new forms of entertainment. The Imagineers who practice this unique blend of art and science work in more than 100 disciplines to shepherd an idea all the way from “blue sky” concept phase to opening day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Entertainment Productions, which is part of a business we call Walt Disney Imagineering.

Disney Entertainment Productions is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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