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Associate Business Systems Analyst

Job ID 10112025 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Jan. 28, 2025
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Job Summary:

Responsibilities

  • Understand the company’s business requirements and deliver effective technical solutions in the Point-of-Sales (POS) space and its ecosystems such as supply chain management and various digital payment enablement.
  • Act as Level 2 application support subject matter expert to tackle system issues as well as facilitate business change requests
  • Assist project manager in project activities including end-to-end system design, implementation, test and deployment
  • Develop test plan and arrange tests to ensure that all the necessary testing such as unit, functional, performance, stress, acceptance test are well-covered
  • Collaborate between internal teams and external vendors to attain system compatibilities
  • Monitor and fine tune systems to meet service level and performance metrics
  • Provide system training to team members and users of various Lines of Business
  • Prepare and maintain system documentation, operation guides and training materials
  • Implement and support Company and Corporate system controls and ensure systems meet compliance standard and security policies

 

Requirements

  • Bachelor degree in Computer Science or equivalent is preferred
  • 1 - 3 years of proven experience in implementation and support of IT systems
  • Hands on experience in MS SQL database, Windows and Linux operating environments
  • Experience in supporting Point of Sales system and Inventory Management Supply Chain Applications is an advantage
  • Demonstrate knowledge of Retails or Food & Beverage businesses
  • Experience in RFID technology is a bonus
  • Quick learner with good analytical and troubleshooting skills and able to work under pressure
  • Able to manage multiple tasks simultaneously and balance priorities
  • Demonstrate as a good team player and can work on own initiative with good attention to details and timeline
  • Strong communication and interpersonal skills
  • Willing to liaise between multiple local and overseas work partners and business users
  • Excellent command of written and spoken English and Chinese

 

HKProfessional #LI-AI1

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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ABOUT HONG KONG DISNEYLAND

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    Hong Kong Disneyland Resort touches the hearts of millions of visitors every year by bringing immersive storytelling to life. We are proud to call Hong Kong home and are dedicated to supporting our city as a leading tourist destination in the world.

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  • Community

    Disney is committed to providing comfort, happiness, and inspiration to kids and families around the globe. Hong Kong Disneyland Resort has been committed to help building a stronger community. We believe the power of Disney magic can make a positive difference to our community. We partner with community leaders and non-profit organizations to understand the social needs and create impactful initiatives that support families in getting through life challenges, and promote quality moments of togetherness or help people dream big.

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  • Environment

    Our commitment: Hong Kong Disneyland Resort embraced an environmental approach from the project’s design stage, and our dedication to environmental protection extends to our daily operations. We firmly believe that demonstrating respect for the environment is an integral aspect of conducting our business at the resort.

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