Media Systems Engineer

Job ID 10062802 Location San Francisco, California, United States Business Industrial Light & Magic Date posted Jul. 02, 2024

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

This role is considered Onsite, which means the employee will work 100% onsite 5 days a week at a Company designated location.

Join the Media Systems Engineering team as a Media Systems Engineer at the stunningly remodeled Presidio campus in San Francisco. We are seeking a dedicated individual to support Industrial Light & Magic / Lucasfilm technology. This is an outstanding opportunity to get exposed to a wide variety of technology at our prestigious and high-end facility.

What You'll Do

Frontline Maintenance and Problem Solving:

Address technical issues involving both consumer-grade and professional AV equipment.
Maintain specific AV equipment including Video routers, enterprise KVM matrix, signal distribution equipment, video monitors, AV control systems, motion capture equipment, video playback workstations, AV streaming technology, etc!
Use video scopes, audio meters, fiber test kits, and network analyzers to troubleshoot and resolve signal flow issues.

Installation and Deployment:

Install and commission various AV and computer equipment across different technical and operational departments within ILM and Lucasfilm.
Assist with rack-mounting computer and AV equipment in server rooms.
Perform wiring tasks including crimping, soldering, and labeling AV cables (e.g., BNCs and XLRs).
Calibrate consumer monitors.

Ticket Updates and Documentation:

Create and update support tickets in Jira and Zendesk.
Make and maintain documentation related to new projects and infrastructure changes.
Provide technical operational assistance to production.

Out of Hours Work:

Participate in maintenance, upgrades, and installations as needed outside standard working hours.

Technology Research and Evaluation:

We are always looking for people with a passion for technology so you will have the opportunity to research and evaluate new technologies and trends to assess their potential impact on current and future workflows.

What We're Looking For

At least 3+ years of support and installation experience in post-production or broadcast facilities, focusing on audiovisual systems.
A good understanding and enthusiasm for consumer and prosumer AV technology, coupled with a strong desire to broaden your expertise in professional post-production equipment.
Basic knowledge of media file formats and post-production equipment, including video routers, playback devices, KVM switchers and AV control systems.
Basic administration skills in Windows and macOS.
Ability to identify and resolve problems efficiently with good strategic problem-solving skills.

Nice to have:

Strong admin skills with Linux, Windows and macOS.
Proven mechanical skills.
Film and video post production experience.
Basic understanding of networking.
Familiarity with Dante, Q-SYS control and video over IP systems.

JoinILM

The hiring range for this position in San Francisco, California is $99,800.00 - $124,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Industrial Light & Magic:

Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Lucasfilm Ent Co Ltd, LLC Payroll Svc, which is part of a business we call Industrial Light & Magic.

Lucasfilm Ent Co Ltd, LLC Payroll Svc is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location San Francisco, CA

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