Supervisor, Business Operations

Job ID 10103391 Location Buenos Aires, Argentina Business The Walt Disney Company (LATAM) Date posted Oct. 30, 2024

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ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

BUILD SOMETHING BIGGER THAN YOURSELF

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

How you will contribute to our magical experience?:

The Business Operations Supervisor will focus on driving business success by collaborating with and coordinating activities across teams that impact Acquisition, Retention, and Monetization. This key role involves coordinating efforts among various departments and ensuring that all deliverables are completed on schedule, according to the proposed timeline.

The Business Operations Supervisor will be responsible for:

Oversee the Direct-To-Consumer business operation by collaborating with the involved areas (BI, Finance, Marketing, Content).
Assist in organizing and coordinating Acquisition, Retention meetings with multidisciplinary teams.
Design acquisition, retention, and upselling promotions through analysis, research, and historical data.
Regularly review Retail Prices through multiple analyses such us competitive landscape, inflation, price sensitivity.
Propose Retail Prices update jointly with Finance teams.
Analyze business initiatives, prepare the storytelling, the presentation and propose them to senior leadership.
Have a fluent relationship with Product, Commerce and Strategy Global teams.
Lead short term actions/initiatives to improve KPI and providing visibility to stakeholders.

What we need from you to be part of this story:

+3 years experience working as Project/Product Manager or Finance/Marketing roles or similar.
Preferred Industries: Digital Streaming, Direct to Consumer, Pay TV or related fields.
Advanced level of english.
Required leadership experience: It will be a plus, but it is not a mandatory.
Highly organized.
Problem solving - Able to articulate complex situations in simple terms and clearly identify next steps.
Ability to communicate clearly and effectively to wide audiences on the overall project items.
Team player.
Ability and willinness to adapt to shifting priorities.
Knowledge in data management systems and tools (CMS, Excel, Google and Microsoft suites, Airtable, Looker, etc.).

Additional Information:

At Disney, we believe it takes great people to create the memorable experiences, products and services our consumers know and love. We are a team of storytellers and hire under equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability and gender identity. We foster a corporate culture of belonging and inclusiveness, which empowers our staff and company to thrive. At Disney, everyone has the opportunity to speak up and participate, grow and share ideas.

“You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.” Walt Disney

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About The Walt Disney Company (LATAM):

The Walt Disney Company Latin America is the leading family entertainment company in Latin America and has been present in the region since the 1940’s when Walt Disney traveled to Brazil, Argentina and Peru with several artists. As a result of that journey, the Company’s sixth animated film “Saludos Amigos” premiered in Río de Janeiro in 1942.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC Argentina S.A., which is part of a business we call The Walt Disney Company (LATAM).

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