Senior Software Engineer, Insights Reporting & AI

Job ID 10097011 Location New York, New York, United States / Seattle, Washington, United States Business Disney Entertainment & ESPN Technology Date posted Oct. 31, 2024

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Diana, Principal Counsel

Job Summary:

We are seeking an experienced Sr. Software Engineer who is passionate about leveraging product insights to uncover trends through innovative analysis, advanced machine learning & artificial intelligence models, and optimized engineering processes. In this role you will partner across the business to build innovative and advanced tooling to empower partner teams with insights into the performance and behavior of their services, applications, and products to ultimately enhance customer experience.

Engineering Services designs, builds, and sustains technology that powers DE&E Technology's worldwide content production and distribution platforms. In doing so, they contribute to a series of cross-functional services and technologies, including Quality Assurance, Data Analytics, Software Development, Broadcast Infrastructure, and Networking & Security.

Do you have a passion for observability and analytics and love working with software engineering teams? Then please continue reading!

Responsibilities

Design, develop, and maintain production level models to monitor critical datasets and engineering services in streaming and batch; informing end user customer experience and insights into the health of our applications, products and offerings
Build and experiment new model frameworks, machine learning approaches and artificial intelligence best practices from research through production rollout including continuous optimization and orchestration
Create and deploy scalable API endpoints to provide predictive scores and explainability feedback to other applications, engineering processes and team
Serve as a technical leader on the team, providing mentorship and technical best practices to more junior members.
Understand engineering infrastructure and business processes that power critical systems, applications and streaming infrastructure
Collaborate cross-functionally with various teams and verticals, to identify opportunities, business requirements and a path to technical implementation
Discover opportunities for innovation and improvements across the entire engineering space

Basic Qualifications

5+ years of experience
Python, Spark, or Pyspark is required
High familiarity with data platforms and applications such as Databricks, Jupyter, Snowflake, Redshift, Airflow
Applied experience of frameworks like PyTorch, Keras, Tensorflow, etc
Experience operating in an SDLC environment and deploying production engineering models and code
Exceptional interpersonal and written communication skills, able to concisely synthesize complex technical information
Strong analytical and technical skills to troubleshoot issues, perform rapid iteration and quickly come-up with the possible solutions, effectively communicating these to technical and executive audiences across the organization
Experience with Agile methodologies and using tools such as Jira to track and perform ceremonies
Bachelors degree in computer science or relevant filed.

Preferred Qualifications

Experience leading best practices and technical implementations at production scale for a software engineering team.
Familiarity with data platforms and infrastructure such as MySQL, Datadog, Conviva
Knowledge of API design and microservices architecture
Experience in the streaming industry, knowledge of client and server side architecture is a plus

The hiring range for this position in New York City and Seattle, Washington is $142,600 - $191,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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