Lead Business & Information Analyst
ENJOY THE MAGIC
Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.
*Benefits and eligibility may vary by business and location
- HEALTH INSURANCE & WELLBEING
- CHILDCARE OPTIONS
- PAID TIME OFF
- RETIREMENT PROGRAMS
- TUITION ASSISTANCE
- WEEKLY PAY
"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."
Diana, Principal Counsel
Job Summary:
About the Role & Team
“We Power the Magic!” That’s our motto at Disney Experiences (DX) Tech & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands. We deliver experiences to consumers through our Disney’s Parks & Resorts worldwide, Disney Cruise Lines, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digitally led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business, as well as other initiatives such as Hey, Disney!
Do you enjoy partnering with others and finding solutions that will have a lasting impact on the Guest experience? If so, the Lead Business & Information Analyst role might be the right fit for you. In this position, you will join our team of portfolio and project managers and oversee the identification of business needs, research industry trends, and gathering of service requirements.
You will partner with technology and business groups to develop business case justification and translate business requirements into technical specification for the design and development of solutions. Additionally, you will support and consolidate financial planning processes including annual operating plan, long-term plan, monthly & quarterly forecasts, and resource management. Other responsibilities include identify process efficiencies, prioritizing data automation, and ensuring accurate reporting.
What You Will Do
Act as a horizontal function supporting and consolidating strategic financial and strategic initiatives across multiple vertical portfolios
Build and implement creative and innovative processes, procedures, and approaches across the portfolios to ensure Tech & Digital’s holistic organizational health and performance objectives are achieved.
Leads functional teams during the annual / long term planning processes by meeting with technology teams, consolidating and submitting annual and long-term financial plans, and preparing executive facing summary content
Partner with business, project management, and technology groups to understand opportunities, define project scope, goals, and performance indicators.
Align with technology delivery team leaders to have a consistent portfolio level understanding of all in-flight technology projects for ad hoc executive updates
Direct capture and documentation of business requirements to translate them into functional designs for development, testing, and implementation of solutions.
Oversees monthly, quarterly, and annual forecast submission activities and reports.
Interprets data to identify trends, patterns, and insights to recommend business decisions.
Lead direct creation and content formation for various monthly executive forums on relevant portfolio updates.
Required Qualifications & Skills
Minimum of 7 years of related work experience or business analysis.
Experience applying business analysis techniques, such as information gathering methods, requirements documentation, process modeling, and process mapping.
Experience with financial planning processes including annual operating plan, long-term plan, monthly & quarterly forecasts, and resource management.
Solid understanding of the technical project lifecycle and delivery.
Superb communication and interpersonal skills.
Strong proficiency in Excel and PowerPoint.
Understanding of software development methodologies and tools like JIRA, Confluence, etc.
Familiarity with visualization tools such as PowerBI, Tableau and the core concepts of relational data.
Education
Bachelor’s degree and/or equivalent work experience
About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.
Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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Hiring Process
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Explore this Location Orlando, FL
Whether you’re a theme park enthusiast, bird watcher, foodie, water sports fanatic, sun worshipper, arts patron, serious shopper or anything in between,the possibilities are endless in Orlando. And wonder is always within reach.
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