Costume Storage Manager - Disney Cruise Line (DCL)

Job ID 10103902 Location Orlando, Florida, United States Business Walt Disney Imagineering Date posted Oct. 23, 2024

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ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.

The Costume Storage Manager will support operations within our storage locations in Florida. This leadership position will lead a dedicated team of cast. This position will supervise the order fulfillment and inventory management activities, ensuring quality standards and client service are met at every turn. As a leader, you will help drive efficiency and client satisfaction—two of the main goals of any customer service organization.

You will report to the Area Manager-Costume Production.

This is a Full-Time role.

What You Will Do:

Develop storage facility operations systems by determining product handling and storage requirements, equipment utilization, inventory management, quality control, and shipping
Schedule, train, and lead a storage facility team to address day-to-day operational issues and reach short- and long-term performance goals
Review and prepare workflow, resource needs and space requirements, equipment layout, and action plans while ensuring efficiency, quality, and customer service standards are met
Maintain a safe and healthy work environment by establishing, following, and implementing standards and procedures and aligning with Company guidelines
Supervise daily activities of the storage facility, including inventory control, space management, logistics, floor efficiency, shipping, and customer service
Ensure daily equipment inspections are completed and all safety protocols are followed
Meet regularly with storage facility leads to review, analyze, and develop actionable plans for efficiency and loss prevention
Supervise and lead logistics used to transport products to customers and internal facilities
Establish a collaborative and supportive working relationship with co-workers and support staff across all levels of the organization, and across partnering disciplines
Proactively identify operational issues, recommend and implement strategies to resolve
Participate in planning, scheduling, and staffing entertainment fittings

Required Qualifications & Skills:

1+ years experience in a leadership role leading a diverse group of hourly and union hourly Cast
Experience in operational leadership
Experience in storage facility procedures and inventory control
Experience prioritizing and multitasking a variety of workflows
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
Experience in identifying and following through on goals and objectives
Experience delivering direct written and oral feedback
Ability to travel between work locations in a given day
Ability to work around all types of fabrics, fibers, & synthetic
Ability to work flexible hours including weekends, nights, and holidays

Preferred Qualifications:

Multilingual (Spanish)
Experience with SAP Warehousing Module or other storage facility management systems
Experience using SAP, Maximo, Coupa, and/or GUS+
Experience working in a costuming and/or theater environment
Experience with 5S

Education

High School Diploma or equivalent is required
Advanced degree in logistics, supply chain management, or a related field is preferred

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

#DLEJobs #LI-CD1 #DXMedia

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About Walt Disney Imagineering:

Founded in 1952 as WED Enterprises to design and build the world’s first theme park — Disneyland — Walt Disney Imagineering (WDI) is where imagination and creativity combine with cutting-edge technology to create unforgettable experiences. WDI is the creative force that imagines, designs and builds all Disney theme parks, resorts, attractions and cruise ships worldwide. Imagineering’s unique strength comes from its diverse global team of creative and technical professionals, who build on Disney’s legacy of storytelling to pioneer new forms of entertainment. The Imagineers who practice this unique blend of art and science work in more than 100 disciplines to shepherd an idea all the way from “blue sky” concept phase to opening day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Entertainment, which is part of a business we call Walt Disney Imagineering.

Walt Disney Entertainment is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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