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DVC Associate

Job ID 10114174 Location Lake Buena Vista, Florida, United States Business Disney Vacation Club Date posted Feb. 25, 2025
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Job Summary:

Are you someone who has the courage to proactively engage and connect with people? Do you have a natural curiosity about what motivates people? Do you possess the ability to influence? Can you imagine how exciting it would be if your "office" was in the most magical place on earth: Walt Disney World? If you answered "yes" to any of these questions, then a position as a Disney Vacation Club Associate could be the perfect fit for you!

Disney Vacation Club is Disney’s vacation ownership product that gives Guests the ability to enjoy Disney vacations and travel experiences around the globe, for many years to come. Promoting the Disney Vacation Club concept is a true team effort, but it all begins with “You” bringing the idea to our Guests while they're having fun throughout the Walt Disney World Parks & Resorts. Disney Vacation Club Associates earn a guaranteed hourly wage -- plus commission -- so if you’re thinking this could be the role for you, please apply today!

If selected for this role, you will report to a DVC Sales Experience Manager.

This is a Full-Time role.

What You Will Do

While making magic at our DVC Discovery Desks throughout the Walt Disney World Parks & Resorts, you will help inspire and influence Guests to take their next steps in learning about Disney Vacation Club Membership. You will work with Guests to find the perfect time in their vacation itinerary to meet with a Sales Cast Member who will explain the benefits and magic of Membership. In addition to providing superior sales and service in face-to-face settings, you may also make phone calls to welcome families who are visiting a Disney destination while entering data into our system of record.

  • Proactively engage with Guests from around the world.

  • Work at different indoor and outdoor locations and engage Guests through Disney service excellence.

  • Proactively engage with Guests and spark a conversation about Disney and vacation possibilities through Disney Vacation Club.

  • Apply your sales skills to uncover interest and then, if appropriate, influence Guests to take time out of their vacation to learn more about Disney Vacation Club by participating in an Open House Tour.

  • Overcome objections and utilize persuasive skills to promote Disney Vacation Club and the different ways to learn more.

  • Share your passion and knowledge of all things Disney with our guests.

  • Demonstrate professional reliability. 

Required Qualifications & Skills

  • Experience in proactive sales or lead generation.

  • 1+ year background in hospitality or other customer-centric industries where anticipating guest needs is key.

  • Willingness to approach people you don't know and engage them in conversation.

  • Ability to work independently as well as part of a team.

  • Ability to work outdoors in all weather conditions, including rain, heat and cold.

  • Flexibility to work different shifts, including nights, weekends and holidays.

  • Proficiency with computers: Apple iPad/Windows-based systems.

Preferred Qualifications

  • Knowledge of the Disney Vacation Club sales process.

  • Understanding of the Walt Disney Parks & Resorts standards and expectations.

  • Bilingual skills.

Education

  • High School Diploma or equivalent required.

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

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About Disney Vacation Club:

Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Sales and Services, Inc., which is part of a business we call Disney Vacation Club.

Disney Vacation Club Sales and Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.

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