Supervisor, DTC Content Fulfillment

ジョブID 10107167 勤務地を選択 ロンドン, イギリス 企業名 Disney Entertainment & ESPN Technology 掲載日 Feb. 27, 2025

今すぐ応募

仕事内容:

About the Role and Team

Reporting to the Manager of DTC Content Fulfilment, EMEA Originals & Currents. This role oversees the creation and delivery of digital assets to Disney’s DTC services. You’ll have relevant experience of content production, localisation, mastering and digital distribution within the supply chain pipeline, experience working with vendors and postproduction third parties.

Demonstrating excellent customer focus and communication skills, remaining calm under pressure, with the ability to remain productive is essential.

Ideally, you’ll have excellent project management skills, attention to detail and organisational ability. Within this role you’ll provide support to the Team Manager, including coaching the team, approving orders, running internal team meetings, and working with senior stakeholders as required.

What you will do

Key Responsibilities

Build relationships with vendors to maintain the efficient delivery of content through the lifecycle of a title, in line with key milestones and workflows, overseeing Mastering, Localisation and delivery of content to the platform.
Manage the needs and expectations of internal stakeholders with clear and timely communication and collaboration, with visibility of title status and progress.
Build relationships with Production companies to manage QC feedback and communication efficiently to maintain Mastering SLA and downstream milestones.
Coaches and trains other team members working with the DTC, Manger to build a high performing team.
Raise accurate and timely orders to commission the creation, localisation and delivery of audio, video, timed text and creative metadata for specific titles across multiple languages, recognising unique requirements for each while ensuring creative consistency and cost control.
Maintain tracking and status tool to provide visibility of tittle plans, progress, problems for stakeholders and leadership.
Research Disney systems to establish available elements and request asset movements as directed and required.
Raise accurate and timely purchase/work orders, process vendor invoices and resolve invoice queries as per vendor EFC (estimated forecasted costs).
Provides feedback and collaborates to improve workflows to ensure that business objectives are met.
Provide production schedules to Vendors and participate in onboarding and locking post drop schedules via email and calls.
Action Rejections and recall notifications and update/replace materials as required.
Management of workflow and tasks to be undertaken within agreed SLA timelines.
Resolve metadata integrity issues across stakeholders.
Provide timely feedback to Planning and Metrics team to maintain high levels of servicing with vendors and internally.
Contribute to the team and collaborate on specific projects and opportunities to improve workflows.

Other General Activities

Attend and contribute to: Team; Departmental; Cluster and communication meetings.
Work with Global Disney stakeholders to align and improve workflows and processes.
Timely completion of bi-annual D-Achieve with Line Manager.
Attend training sessions or action development plans as identified during D-Achieve.
Coordinate representation of team within broader Company meetings as required.
Work effectively with departmental colleagues and cross-functionally with other members of studio operations.
Work with TWDC Accounts Payable to resolve Vendor billing issues.
Develop and maintain strong working relationships with internal and external parties.
Maintain a strong awareness of technical developments in the digital media space.
Adhere to defined Studio Operations business processes, taking opportunities to improve.
Provide training for colleagues as required.
Participate in systems testing and contribute suggestions for workflow and systems improvement.
Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme.
Adhere to Core Values and Behaviours.

Required Qualifications & Skills

Experience in TV Distribution/Streaming/Postproduction/Technology required.
Experienced working with 3rd party vendors to maintain efficient delivery of content within the supply chain.
Proven experience of File based and UHD technology, digital file delivery.
Experience of Mastering QC analysis and corrective recommendations an advantage.
Thorough experience of content localisation, production, mastering and digital distribution.
Excellent and demonstrable project management experience.
Good knowledge of Disney internal systems an advantage.
Ideally educated to degree level or equivalent.
Strong presentation & communication skills.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

今すぐ応募

Disney Entertainment & ESPN Technologyについて:

Disney EntertainmentとESPN Technology (DE&E Technology)は、Disneyの2つのメディア事業部門に対して技術的バックボーンと製品開発を提供しており、当社がイノベーションの最前線に立ち続ける支えとなっています。これにより、当社がテクノロジーを継続的に活用してストーリーテリングと創造性を向上するとともに、ビジネスの拡張性や柔軟性、効率性を強化することも可能にしています

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはThe Walt Disney Company Limitedという事業部門の一つであるDisney Entertainment & ESPN Technologyでのお仕事です。

The Walt Disney Company Limited は、機会均等雇用主です。応募者は、年齢、人種、肌の色、宗教または信条、性別、国籍、民族性または出身国、性的指向、性転換、配偶者／性的少数者や事実婚パートナーシップの有無、障害、妊娠、または出産に関わらず、雇用の検討対象となります。ディズニーは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。

技術的な問題がある場合は、「よくあるご質問」をご覧ください。

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