Instructional Design Project Manager, Disney Cruise Line

ジョブID 10115071 勤務地を選択 Celebration, フロリダ州, アメリカ合衆国 企業名 Disney Experiences 掲載日 Mar. 24, 2025

今すぐ応募

仕事内容:

About the Role & Team

The Instructional Design Project Manager will be responsible for consulting with clients to provide Learning and Development solutions that drive performance improvements for client areas, teams, and individuals. They will conduct analysis to determine learning and development needs and, if applicable, use active listening and questioning skills to provide performance recommendations or learning solutions to client areas. The Instructional Design Project Manager will collaborate with business partners and subject matter experts to design, develop, implement, and evaluate learning solutions. They will apply solid instructional design skills and design courses that will transfer knowledge and engage participants in the learning process. The Instructional Design Project Manager will develop and execute multiple project plans simultaneously. They will be expected to facilitate all levels of the organization including conducting Train-the-Trainer sessions. The Instructional Design Project Manager will learn the clients’ business operations and maintain significant knowledge of all product offerings and policies through personal interactions, observations, and experience the operation through taking phone calls and conducting job shadows.

You will report to the Manager, Learning Design and Development.

This is a Full-Time role.

What You Will Do

Consult with client areas to analyze and understand performance concerns, determine if a learning solution is needed, and provide outcomes that drive performance improvements for teams, business units and individuals.
Conduct analysis to determine learning and development needs, and if applicable, use active listening and questioning skills to provide performance recommendations or learning solutions to client areas.
Collaborate with business partners and subject matter experts to design, develop, implement, and evaluate learning solutions.
Apply solid instructional design skills and effectively use learning principles and creativity to design courses that transfer knowledge and engage participants in the learning process.
Design and develop training content for computer based training, facilitator-led training, blended learning, self-study, and job aids.
Develop and execute multiple project plans simultaneously, identify appropriate team members, assign and drive task completion, schedule and host meetings, and oversee the completion of project goals within an established timeline.
Develop and maintain positive working relationships and build credibility with team members, partners, support teams, and client areas.
Establish regular check-ins with your key partners and client areas.
Maintain significant knowledge of all product offerings and policies and take monthly required calls.
Curate, publish and maintain a library of content and gather information on a variety of topics to meet the needs of a client or address an identified gap.
Facilitate training programs (including Train-the-Trainer sessions) in international/domestic locations for audiences at all levels of the organization within client areas as needed using a variety of facilitation techniques and methods.
Provide clear, concise, and consistent communication and act as an advocate to champion change.
Learn the clients’ business operations through personal interactions, observations, and experiencing those operations as through taking phone calls and conducting job-shadows.
Leverage multiple software applications to effectively and efficiently design learning solutions.
Proactively utilize critical thinking skills to make strategic decisions, perform time-sensitive actions, mitigate risk in projects, partner with key support areas, as needed, and ensure the Cast, Guest and Business are considered in all decisions made.
Manage diverse responsibilities with the ability to shift priorities and complete a multitude of tasks in a rapidly, ever changing environment.
Adapt quickly to leadership direction and feedback.
Handle sensitive and confidential information with the highest level of integrity.
Some international travel may be required
Perform other duties as assigned

Required Qualifications & Skills

Proven learning and development consulting experience with clients.
Proven ability to conduct effective learning needs analysis to determine the correct learning solution, if needed.
Proven knowledge and experience of human performance improvement and learning and development methodologies.
Demonstrated experience in creating technical and soft skills training in a variety of applications such as computer based training, facilitator-led training, blended learning, self-study, and job aids.
Computer proficiency and ability to work in multiple software applications including eLearning authoring tools and a Learning Content Repository (LCR).
Demonstrated ability to lead with projects, meet corresponding deadlines, handle multiple priorities, and perform job responsibilities autonomously in a fast-paced environment.
Process-centric thinking, strong organizational skills, attention to detail, and ability to recognize process improvement opportunities.
Demonstrated strong time management, project management and delegation skills.
Strong partnering, influencing and relationship-building skills.
Demonstrated ability to work well under pressure while handling multiple priorities, use problem solving methodology for decision making and follow up.
Proven ability to facilitate learning and effectively communicate with Cast Members/partners at all levels of the organization.
Clearly communicate key information to Cast Members at all levels of the organization, both verbally and in writing.
Highly-motivated, self-starter, with the ability to work independently, adapt to change, and take independent actions to hold self accountable to meet or exceed client expectations.
Problem-solving and decision-making skills with an ability to effectively analyze the situation, offer creative solutions, and follow-up as needed.
Ability to thrive in a dynamic, ever-changing environment and maintain a professional composure and demonstrate good judgement while handling a multitude of tasks and difficult situations.
Ability to learn and maintain knowledge of supported client areas.
Ability to execute strategy, with proven experience tactically implementing new initiatives.
Ability to brainstorm and effectively share thoughtful opinions that take a learning experience from good to great.
Ability to be flexible with work schedule, including evenings, weekends, variable shifts and holidays and travel as needed.
Proven leadership experience.

Preferred Qualifications

Proven learning and development consulting experience with clients.
Working knowledge of the cruise industry, the Disney Cruise Line, National Geographic Expeditions, and Adventures by Disney Products.
Proven knowledge of and experience working with leading-edge learning methodologies.
Proficiency with learning management systems (D Learn).
Bilingual, Multilingual.

Education

A Bachelor’s Degree or equivalent experience in Facilitation, Consulting, Instructional Design & Curriculum Development or related field is required.
Master’s Degree or formal certification/education/experience in performance consulting, applying ADDIE or related learning models, adult development theory or curriculum development is preferred.

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

#LI-AK3 #DXMedia

今すぐ応募

Disney Experiencesについて:

Disney Experiencesは、テーマパーク、リゾート、クルーズ船、ユニークなバケーション体験、製品などを通じて、ディズニーのストーリーとフランチャイズの魔法を世界中に届けています。ディズニーは、米国、欧州、アジアの6つのリゾート、トップレーティングのクルーズライン、人気のバケーションオーナーシッププログラム、受賞歴のあるガイド付きファミリーアドベンチャービジネスを有し、旅行業界でひときわ輝いています。さらに、ディズニーのグローバルコンシューマー製品事業には、世界をリードするライセンスビジネス、世界最大の子ども向け出版ブランド、あらゆるプラットフォームのゲームにおける世界有数のライセンシング、世界中のロケーションおよびオンラインのディズニーストアがあります。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはMagical Cruise Company, Limitedという事業部門の一つであるDisney Experiencesでのお仕事です。

Magical Cruise Company, Limited は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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この場所を探索するフロリダ州セレブレーション

オーランドから南西へ25分行くと、絵に描いたように美しく、祝福されたコミュニティが広がっています。そこは他とは比べられない場所です。1990年代にウォルト・ディズニー・カンパニーによって整備され、フォーブス誌の「アメリカで最も美しい地域」のひとつに選ばれたそのコミュニティは、南部の伝統的な町に着想を得た建築物が並ぶ、のどかなダウンタウンが特徴です。