Instructional Design Project Manager, Disney Cruise Line
Detalles del empleo:
About the Role & Team
The Instructional Design Project Manager will be responsible for consulting with clients to provide Learning and Development solutions that drive performance improvements for client areas, teams, and individuals. They will conduct analysis to determine learning and development needs and, if applicable, use active listening and questioning skills to provide performance recommendations or learning solutions to client areas. The Instructional Design Project Manager will collaborate with business partners and subject matter experts to design, develop, implement, and evaluate learning solutions. They will apply solid instructional design skills and design courses that will transfer knowledge and engage participants in the learning process. The Instructional Design Project Manager will develop and execute multiple project plans simultaneously. They will be expected to facilitate all levels of the organization including conducting Train-the-Trainer sessions. The Instructional Design Project Manager will learn the clients’ business operations and maintain significant knowledge of all product offerings and policies through personal interactions, observations, and experience the operation through taking phone calls and conducting job shadows.
You will report to the Manager, Learning Design and Development.
This is a Full-Time role.
What You Will Do
Consult with client areas to analyze and understand performance concerns, determine if a learning solution is needed, and provide outcomes that drive performance improvements for teams, business units and individuals.
Conduct analysis to determine learning and development needs, and if applicable, use active listening and questioning skills to provide performance recommendations or learning solutions to client areas.
Collaborate with business partners and subject matter experts to design, develop, implement, and evaluate learning solutions.
Apply solid instructional design skills and effectively use learning principles and creativity to design courses that transfer knowledge and engage participants in the learning process.
Design and develop training content for computer based training, facilitator-led training, blended learning, self-study, and job aids.
Develop and execute multiple project plans simultaneously, identify appropriate team members, assign and drive task completion, schedule and host meetings, and oversee the completion of project goals within an established timeline.
Develop and maintain positive working relationships and build credibility with team members, partners, support teams, and client areas.
Establish regular check-ins with your key partners and client areas.
Maintain significant knowledge of all product offerings and policies and take monthly required calls.
Curate, publish and maintain a library of content and gather information on a variety of topics to meet the needs of a client or address an identified gap.
Facilitate training programs (including Train-the-Trainer sessions) in international/domestic locations for audiences at all levels of the organization within client areas as needed using a variety of facilitation techniques and methods.
Provide clear, concise, and consistent communication and act as an advocate to champion change.
Learn the clients’ business operations through personal interactions, observations, and experiencing those operations as through taking phone calls and conducting job-shadows.
Leverage multiple software applications to effectively and efficiently design learning solutions.
Proactively utilize critical thinking skills to make strategic decisions, perform time-sensitive actions, mitigate risk in projects, partner with key support areas, as needed, and ensure the Cast, Guest and Business are considered in all decisions made.
Manage diverse responsibilities with the ability to shift priorities and complete a multitude of tasks in a rapidly, ever changing environment.
Adapt quickly to leadership direction and feedback.
Handle sensitive and confidential information with the highest level of integrity.
Some international travel may be required
Perform other duties as assigned
Required Qualifications & Skills
Proven learning and development consulting experience with clients.
Proven ability to conduct effective learning needs analysis to determine the correct learning solution, if needed.
Proven knowledge and experience of human performance improvement and learning and development methodologies.
Demonstrated experience in creating technical and soft skills training in a variety of applications such as computer based training, facilitator-led training, blended learning, self-study, and job aids.
Computer proficiency and ability to work in multiple software applications including eLearning authoring tools and a Learning Content Repository (LCR).
Demonstrated ability to lead with projects, meet corresponding deadlines, handle multiple priorities, and perform job responsibilities autonomously in a fast-paced environment.
Process-centric thinking, strong organizational skills, attention to detail, and ability to recognize process improvement opportunities.
Demonstrated strong time management, project management and delegation skills.
Strong partnering, influencing and relationship-building skills.
Demonstrated ability to work well under pressure while handling multiple priorities, use problem solving methodology for decision making and follow up.
Proven ability to facilitate learning and effectively communicate with Cast Members/partners at all levels of the organization.
Clearly communicate key information to Cast Members at all levels of the organization, both verbally and in writing.
Highly-motivated, self-starter, with the ability to work independently, adapt to change, and take independent actions to hold self accountable to meet or exceed client expectations.
Problem-solving and decision-making skills with an ability to effectively analyze the situation, offer creative solutions, and follow-up as needed.
Ability to thrive in a dynamic, ever-changing environment and maintain a professional composure and demonstrate good judgement while handling a multitude of tasks and difficult situations.
Ability to learn and maintain knowledge of supported client areas.
Ability to execute strategy, with proven experience tactically implementing new initiatives.
Ability to brainstorm and effectively share thoughtful opinions that take a learning experience from good to great.
Ability to be flexible with work schedule, including evenings, weekends, variable shifts and holidays and travel as needed.
Proven leadership experience.
Preferred Qualifications
Proven learning and development consulting experience with clients.
Working knowledge of the cruise industry, the Disney Cruise Line, National Geographic Expeditions, and Adventures by Disney Products.
Proven knowledge of and experience working with leading-edge learning methodologies.
Proficiency with learning management systems (D Learn).
Bilingual, Multilingual.
Education
A Bachelor’s Degree or equivalent experience in Facilitation, Consulting, Instructional Design & Curriculum Development or related field is required.
Master’s Degree or formal certification/education/experience in performance consulting, applying ADDIE or related learning models, adult development theory or curriculum development is preferred.
Additional Information
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
#LI-AK3 #DXMedia
Acerca de Disney Experiences:
Disney Experiences da vida a la magia de las historias y franquicias de Disney con parques temáticos, resorts, cruceros, experiencias vacacionales exclusivas, productos y más en todo el mundo. Disney destaca en la industria de viajes con seis destinos turísticos en los Estados Unidos, Europa y Asia, una línea de cruceros de primera categoría, un popular programa de propiedad vacacional y un galardonado negocio de aventura familiar guiada. Además, las operaciones globales de productos de consumo de Disney incluyen el mejor negocio de licencias del mundo, las marcas editoriales para niños más grandes del mundo, uno de los licenciantes de juegos más grandes del mundo en todas las plataformas y ubicaciones de tiendas de Disney en todo el mundo y en línea.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Magical Cruise Company, Limited, que forma parte de una empresa comercial que denominamos Disney Experiences.
Magical Cruise Company, Limited es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.
ADAPTACIÓN POR DISCAPACIDAD PARA SOLICITUDES DE EMPLEO
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
¿Tiene problemas técnicos? Consulte las preguntas frecuentes para obtener ayuda.
Proceso de contratación
-
¿Dónde comienza tu cuento?
Explora Disney Careers y el blog Life at Disney para conocer las increíbles oportunidades que esperan a ser descubiertas en The Walt Disney Company.
-
Formar parte del cuento
Hay muchas marcas y negocios diferentes para explorar. Una vez que hayas encontrado la oportunidad adecuada para ti, da el próximo paso completando su solicitud.
-
El próximo capítulo
Una vez que hayas presentado la solicitud, recibirás un correo electrónico que te permitirá acceder al panel de candidatos. Crea tu información de inicio de sesión y asegúrate de revisar el panel con frecuencia para ver el progreso de tu aplicación.
Explora esta ubicación Celebration, FL
La pintoresca comunidad de Celebration, a 25 minutos al suroeste de Orlando, es un lugar inigualable. Fundada por The Walt Disney Company en la década de 1990 y destacada como uno de los vecindarios más bonitos por la revista Forbes Magazine en los Estados Unidos, Celebration cuenta con un centro idílico con arquitectura inspirada en las ciudades tradicionales del sur.
Empleos relacionados
NUESTRA CULTURA
Contenidos relacionados
-
-
-
-
Prestations Nuestros beneficios
-
-
-
Oportunidades profesionales Historias de empleados Disney Cruise Line cast delivers magic in The Bahamas
-
Historias de empleados Blog La vida en Disney
-
-
-
-
-
-
-
-
Desarrollo profesional Recursos para candidatos
-
Estudiantes y Graduados Recientes Disney International Programs
-
Historias de empleados From Shore to Sea: Simon, Manager, Fleet Operations Training
-
Oportunidades profesionales Desarrollo profesional Diversidad, equidad e inclusión Cultura y valores Historias de empleados Estudiantes y Graduados Recientes Entradas del blog "Vida en Disney LATAM"
-
Desarrollo profesional Historias de empleados Disney Cruise Line’s leadership team in The Bahamas on growth, building careers, and making magic
-
Historias de empleados Celebrating Tonie Rose, first woman at Disney Cruise Line to lead a pool deck crew
-
Recursos del trabajo Prestations Benefits - Disney Cruise Line Island Roles
-
Recursos del trabajo Prestations Benefits - Disney Cruise Line Shipboard Roles
-
Recursos del trabajo Prestations Benefits - Disney Cruise Line Shoreside Roles
-
-
Recursos del trabajo Frequently Asked Questions - Disney Cruise Line Island Roles
-
Recursos del trabajo Frequently Asked Questions - Disney Cruise Line Shipboard Roles
-
Recursos del trabajo Frequently Asked Questions - Disney Cruise Line Shoreside Roles
-
Recursos del trabajo Proceso de contratación Disney Cruise Line Procurement Allies
-
-
-
-
-
-
-
Historias de empleados Trabajo e innovación Convertir Datos en Soluciones de Negocios en América Latina
-
Líderes ejecutivos
Nuestros altos ejecutivos aportan una tremenda experiencia, pensamiento visionario y un compromiso compartido con la excelencia, la creatividad y la innovación en el funcionamiento diario de la empresa.
Obtén más información -
Diversidad, equidad e inclusión
En Disney, nos comprometemos a crear un mundo mejor. Un mundo de pertenencia donde cada persona se sienta vista, escuchada y comprendida. Un mundo lleno de esperanza y promesa.
Obtén más información
Registrarse para recibir alertas de trabajo
Entérese de las últimas ofertas de trabajo a medida que se publiquen.
COMPARTIR
Los enlaces se abren en pestañas nuevas.