Senior Specialist, Live Events

Job ID 10098281 Location Singapore, Singapore Business Disney Experiences Date posted Aug. 23, 2024

Apply Now

ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

View All

"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

Disney Live Events is part of The Walt Disney Company, Asia Pacific.

The Disney Live Events Team is dedicated to creating top quality entertainment-based character appearances and events to support key business initiatives, internal staff events as well as community outreach programs supporting the Disney, Disney-PIXAR, MARVEL and STAR WARS and 20th Century Studio brands and franchises.

The Live Events Team creates, develops and produces Disney Character appearances and events which support a variety of lines of businesses including; Disney Parks, Experiences and Products: Consumer Products, Games and Publishing, The Walt Disney Studios, Disney Media Entertainment Distribution and Disney Corporate Communications and Community Outreach across the South Asia Pacific, Middle East, North Africa, Australia and New Zealand region

The Senior Specialist, Live Events will help to ensure all Live Entertainment, appearances and events are of the highest standards and maximize the guest and stakeholder experience. As part of the Disney Live Events Team you will be supporting the Head of the department.

This role is responsible for providing guidance on Character Events, and providing event management (from pre-production to execution) to internal and external stakeholders, and manage the costuming facility, talent and performers pool as outlined below.

Responsibilities:

Live Entertainment Event and Production Management

Assist the department on Partnering with key stakeholders to create and elevate character brand experiences through Live Character Entertainment Event operations and Logistics including but not limited to:
- Producing and providing Live Character Entertainment creative solutions such as experiential theming, choreography, and music; for appearances on television, advertorial shoots, musicals and meet and greets.
- Coordinating and liaising with key stakeholders to ensure events operations run smoothly, and character event requirements are met, and security is not compromised.
- Talent management (emcee, dancer, performer etc.) for appearances or events when required
- Providing guidance and training for on ground cast and crew to deliver quality Disney experiential events.
- Providing guidance and support, and step in when necessary to Front of House and Backstage event management.
Work with the department to help create and submit appearances and events cost estimates to clients, internal lines of business (LOBs) when required.
Assist the department to look after Live Events and Live Character appearances across the region

Costumers/ Costume Management:

Assist the Department to:

Pull and pack character costumes for appearances and events.
Coordinate delivery and pick of costumes and laundry items prior to an after appearances and events with local delivery company.
Ensure returned laundered items are delivered in a timely manner and placed back into inventory.
Ensure amount of costumes on hand meets the need of the business. Recommend additional costume or overlay purchases when necessary.
Coordinate the deliveries of specialty costumes from Disney Parks and Resorts teams when necessary.
Manage and maintain costumes during character appearances and events when necessary.

Talent and Performer Logistics

Assist the department to monitor and maintain our performer talent base within the region by keeping an ongoing, up to date data base of performers in the region including but not limited to:

Co-ordination of performer talent auditions; booking of location(s), marketing materials, sign-in process and audition management.
Act as the communication point for all performer talent.
Notify, identify and book performer talent for appearances or events.
Develop travel itineraries for performer talent, local and foreign, for appearances and events.
Assist the department to provide feedback and training to talent and performers.

Admin and Financial

Coordinating meetings and conference calls with all stakeholders internal and external.
Provide information and estimates that inform budgets for assigned projects and/or events.
Create Keynote and PowerPoint presentations to support events, presentations and pitch meetings.
Effectively prepping and planning meetings, coordinating and reporting meeting outcomes and driving accountability to deliverables.
Partner with regional accounts area to create WBS Elements for estimates and tracking purposes.
Tracking of budget numbers, partnering with the local Finance and Accounts teams for invoicing, payments and reconciliation.
Casual buyer responsibilities.
Create, update and distribute production schedules and contact sheets.
Coordinate department-wide travel logistics domestically and internationally.
Contract facilitation.
Invoice/Purchase Order reconciliation and coding.
Assist with performer auditions.
Manage print and digital assets.
Organize, manage event photos, documents and videos.
Make a Wish Department point of contact.
Other duties as assigned.

Requirements:

At least 5 years of working experience in the Arts and Live Entertainment Industry or related fields
Experience in working with Costumed Characters or related field
Experience with Costuming and Wardrobe
Demonstrated strong organizational skill with attention to detail
Demonstrated ability to multi-task
Demonstrated strong verbal and written communication skills
Demonstrated ability to handle confidential information
Demonstrated computer proficiency within a Windows/.MAC environment
Demonstrated strong problem solving and decision-making skills
Ability to be flexible with work schedule including; weekends, holidays and long hours
Demonstrated strong Guest Service skills
Ability to work in a structured and goal driven environment
Willingness to travel
Proven experience in Live Entertainment event production/management or related fields

Preferred Qualifications:

Proven English Speaking proficiency
Speaking proficiency in Mandarin, Bahasa Malay / Indonesian, Tagalog, Thai or Hindi is a plus
Proven ability to work in multiple systems
Experience working with costumed characters or other character costume related fields
Disney Character or Coordinator training / experience

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

#LI-DNI

Apply Now

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company (Southeast Asia), which is part of a business we call Disney Experiences.

Having technical issues? View the FAQs for help.

Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
Be Part of the Story

There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
The Next Chapter

Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location APAC

For over 70 years, The Walt Disney Company has been entertaining consumers in Asia Pacific – and enriching people’s lives. Today’s consumer can discover new branded experiences in many ways and in many markets across the APAC region.