
Manager, Lifestyle (Cotino™)
工作概要:
As the Manager, Lifestyle you will be part of the Cotino™, A Storyliving by Disney™ community team. You will run the daily Artisan Club operations and will be a key decision maker in connecting the lifestyle activities, health and wellness, and aquatic experiences, along with safety to enhance the overall Member and Cast experience. Additionally, you will manage various vendor contracts and relationships supporting health and wellness and recreational offerings provided by third parties.
In this role, you will lead a team of Lifestyle Leaders and Cast Members and oversee the planning, development, and execution of a diverse range of programs and events with the club. These activities and programs will be developed to enhance member engagement, promoting a vibrant club atmosphere and ensuring high-quality recreational experiences only Disney can deliver.
This role will be onsite at Cotino™, A Storyliving by Disney™ community in Rancho Mirage, California and will report to the Artisan Club Operations Director.
Responsibilities:
- Demonstrate a passion for guest service with an ability to exude genuine hospitality for a dynamic Guest audience that consists predominantly of individuals with a high level of repeat visitation
- Lead team to accomplish all aspects of the daily lifestyle operations for the Artisan Club, including Fitness and aquatics
- Champion a culture of excellence, collaboration, diversity, and innovation.
- Oversee the day-to-day lifeguard operation, including but not limited to daily and monthly auditing requirements and coordinating with the lifeguard licensing provider for all contracted requirements
- Develop and ensure implementation of activities and programming
- Provide strategic direction by collaborating and influencing executives and peer group, focusing on improving experiences for Members and Cast Members
- Partner with Events and Entertainment to create a holistic monthly calendar of events for club members
- Manage contracts and relationships with various third-party service providers; Conduct routine walks with partners, documenting challenges, actions and results
- Ensure effective communication and partnership with the site GM, Artisan Club Director, Guest Experience Managers, Events and Entertainment team and Communications Manager through regular updates
- Train, mentor, empower, engage and provide feedback to leadership and Cast Members
- Build, implement, and accomplish approved initiatives leveraging the 5 Keys Basics: Safety, Courtesy, Show, Efficiency and Inclusion
- Maintain all required certifications and/or licenses
- Exhibit an understanding of the unique components that are inherent in a private club environment, managing the distinct relationships that are built as a result of ongoing repeat visitation, while setting appropriate expectations and levels of accountability amongst the team
Basic Qualifications:
- 5+ years in a leadership role
- Pass and hold an active lifeguard license identified by the company
- Use of a unique approach to implement new Disney products and intellectual properties into private club experiences
- Ability to resolve concerns and serve as a trusted advisor for Cast Members, Peers, Partners and other Leaders
- Ensure an environment where safety is the first priority
- Proven eye for business, including but not limited to budgeting, labor management supply management, reporting, and strong analytical skills
- Ability to collaborate with others to move the operation forward to the next level of excellence
- Proficiency in basic computer functions necessary to operate in a Windows environment and other technologies
- Schedule availability to include weekends, variable shifts, and holidays
- Valid CA Driver's License in good standing
Preferred Qualifications:
- Minimum 5 years’ experience working at a club, luxury property, or aquatic facility in a leadership capacity
- Willingness to learn new applications and lines of businesses as necessary
- Demonstrated ability to work independently
- Demonstrated organizational and time management skills
- Current CPR Certification, Lifeguard Certification, Certified Pool Operator (CPO)
- Multi-lingual
Required Education:
- High school diploma or equivalent
Preferred Education:
- Bachelor's degree in Club, Hospitality, Sports, Education/Childhood Development or equivalent field
Benefits and Perks:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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The hiring range for this position in Rancho Mirage, CA is $85,800 to $115,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Storyliving by Disney Club, Inc.,其所屬的業務部門是 Disney Experiences。
Storyliving by Disney Club, Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
遇到技術問題?查看常見問題以尋求協助。
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