Business Planning & Operations Manager

工作 ID 10100850 地點纽约, 纽约州, 美國 有意工作的公司 Disney Direct to Consumer 日期已公佈 Nov. 12, 2024

申請

工作概要:

About the Role & Team

Disney’s Direct to Consumer (DTC) team oversees the Hulu and Disney+ streaming businesses within the Disney Entertainment segment, helping to bring The Walt Disney Company’s (TWDC) best-in-class storytelling to fans and families everywhere.

The Business Operations team is tasked with critical areas of operating the growing Disney DTC organization, including strategic solution design, planning/ program management and execution of major business initiatives, effective communication and reporting across the organization, business intelligence and decision support, and implementing procedures and processes to help Disney grow, operate and run the company’s streaming services efficiently and at scale.

What You Will Do

Reporting to the Director of Operations - Business and Product Planning, the Business Planning and Operations Manager will collaborate with the Business Operations team, the DTC organization, and stakeholders across The Walt Disney Company to manage, execute, and monitor performance of key strategic initiatives for TWDC’s DTC business and streaming products, including Disney+, Hulu, and bundled offerings. Key partners include leaders from Operations, Programming and Merchandising, Marketing, Strategy, Finance, Data, Product, and Engineering.

This Manager will coordinate an array of inputs, analyses, requirements, and execution plans from cross-functional stakeholders to drive core business KPIs such as subscriber acquisition, engagement, retention, profitability, and operational efficiency. They will leverage input from multiple stakeholders to create insightful analyses and actionable plans to meet performance targets.

Additionally, this role will support the development and refinement of processes and documentation to ensure critical planning milestones are met. The manager will also contribute to the creation of key materials and documentation for major initiatives and business plans.

The ideal candidate will have strong business, process, and analytical skills, along with effective stakeholder management and communication abilities.

Responsibilities

Collaborate with DTC and TWDC teams to conduct in-depth analyses and proposals that influence business priorities and ensure effective delivery plans are established and implemented to meet objectives.
Develop strong, collaborative relationships with key stakeholders across Product, Programming, Marketing, Operations, and international teams to enhance visibility and predictability in major Disney DTC projects and roadmaps.
Work closely with product managers and business stakeholders to define and communicate detailed business requirements, expected impacts, and implementation plans that align with key initiative goals.
Identify and address potential risks related to project timelines, scope, or design changes that could impact successful delivery and expected results.
Partner with colleagues across the organization to coordinate data analysis and aggregate findings, insights, and lessons learned to drive continuous optimization and report to senior executives.
Collaborate with Finance and Strategy teams on initial analyses of key initiatives, to assess impacts on operating plans, and to monitor performance
Facilitate the preparation and presentation of materials for senior management to review key initiatives and business performance and to guide future planning.
Work closely with Technology teams to align stakeholders on roadmap prioritization and project delivery.
Manage process optimization projects, documentation, and templates to streamline and enhance alignment and processes among DTC business teams, regional teams, and the Technology organization.
Create, communicate, and oversee detailed project plans, dependencies, resource allocations, schedules, and deadlines.
Perform additional business operations tasks as required to support ongoing operations and product launch schedules.
Handle sensitive and confidential information with discretion
Execute deliverables in a highly matrixed and distributed environment.

Required Qualifications & Skills

Minimum 5 years in similar roles in digital media environments with a business management or analytics role.
Proficient in Excel and financial modeling for data-driven storytelling.
Experience in PowerPoint, crafting engaging written materials and concise presentations for senior executives.
Ability to manage multiple projects simultaneously, prioritizing based on business impact.
Skilled in translating technical details into business implications and communicating effectively with diverse audiences.
Experienced in leading cross-functional projects in a matrixed corporate environment.
Excellent communicator with the ability to influence and align stakeholders across various disciplines.
Thrives in fast-paced, dynamic settings.
Strong business acumen, clear thinking, effective communication, and sound decision-making.
Outstanding people leadership skills with a talent for influencing diverse audiences.
Capable of balancing attention to detail with a broader, big picture perspective.
Strong negotiation and problem-solving skills.
Self-motivated, energetic, resilient, and adaptable while maintaining a focus on results.

Preferred Qualifications

Strong affinity for The Walt Disney Company's brands and franchises
Experience in direct-to-consumer subscription business within media or entertainment

Required Education

Bachelor’s degree in a business-related field.

Additional Information

Local to NYC and able to work in office up to 4 days a week.

The hiring range for this position in New York, NY is $108,500.00-$145,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Direct to Consumer:

Disney 的直接消費者團隊負責監督 Disney Entertainment 中的 Hulu 和 Disney+ 串流業務，協助將 The Walt Disney Company 一流的故事講述給世界各地的粉絲和家庭。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Streaming Services LLC，其所屬的業務部門是 Disney Direct to Consumer。

Disney Streaming Services LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

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