Consumer Insight Analyst

工作 ID 10107803 地點 Celebration, 佛罗里达州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Dec. 12, 2024

申請

工作概要:

“We make magic.” That’s our motto at Disney Experiences and it permeates everything we do. At Disney Experiences, you’ll create the Disney difference by enabling and inspiring our leadership teams to measure the magic of our products and experiences.

The Consumer Insights, Measurement, and Analytics (CIMA) organization informs strategy development through relevant data analytics, integration, and insights. We provide consumer centric solutions through deep understanding of all relevant audiences.

You will reside within the Walt Disney World (WDW) Consumer Insight Team. This team identifies demand drivers and revenue opportunities, explores consumer needs to inform long-term strategies, and maximizes the guest experience across our four Theme Parks, Water Parks, Resorts, and Disney Springs to build long-term consumer loyalty and sustainable profitability.

The Consumer Insight Analyst will support WDW Visitation Research and be responsible for processing, analyzing, and reporting data from various sources. The majority of time will be spent understanding Guest behaviors of those visiting the WDW Theme Parks.

This role reports to a Manager of Consumer Insights, is located in Celebration, Florida and requires regular in-person availability with the option to work remotely on Fridays.

Basic Qualifications

1+ years relevant experience in a related field of research (e.g., market research, business analytics, strategic planning)
Experience in quantitative research design, analysis, and interpretation
Experience in data analytics, including management and manipulation of large data sets through statistical software (e.g., SAS, SQL, SPSS)
Strong proficiency in Microsoft Excel (can develop and manipulate complex spreadsheets and data sets)
Ability to effectively translate data into actionable insights and create compelling presentations through data visualization in PowerPoint (Tableau is a plus)
Critical thinker, able to sort through complex business challenges and opportunities
Excellent written and verbal communication skills
Ability to handle multiple projects simultaneously
Demonstrated strong work ethic and high intellectual curiosity
High attention to detail and accuracy is a must
Flexible and nimble-can easily and quickly adapt to changing priorities
Positive can-do attitude

Preferred Qualifications

Familiarity with Walt Disney World Resort business, Guest experience and products
Experience in theme parks, hospitality or entertainment
Experience with Tableau to create in depth visualizations
Hands-on experience with Snowflake, Python and/or R

Required Education

Bachelor’s Degree or equivalent in related field

Preferred Education

Master's degree in business and/or data analytics field of study

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Destinations, LLC，其所屬的業務部門是 Disney Experiences。

Disney Destinations, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

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