Data Engineer II - Reliability Ops

Job ID 10092621 Location Santa Monica, California, United States / San Francisco, California, United States / New York, New York, United States / Seattle, Washington, United States Business Disney Entertainment & ESPN Technology Date posted Jun. 28, 2024

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Product & Data Engineering team is responsible for end to end development for Disney’s world-class consumer-facing products, including streaming platforms Disney+, Hulu, and ESPN+, and digital products & experiences across ESPN, Marvel, Disney Studios, NatGeo, and ABC News. The team drives innovation at scale for millions of consumers around the world across Apple, Android, Smart TVs, game consoles, and the web, with our platforms powering core experiences like personalization, search, messaging and data.

The Data Reliability Engineering team for Disney’s Product and Data Engineering team is responsible for maintaining and improving the reliability of Disney Entertainment’s big data platform, which processes hundreds of terabytes of data and billions of events daily.

Job Summary:

The Data Engineer II will help us in the ongoing mission of delivering outstanding services to our users allowing Disney Entertainment to be more data-driven. You will work closely with the senior members of our team to monitor and drive improvements for reliability and observability of critical data pipelines and deliverables. This is a high-impact role where your work informs decisions affecting millions of consumers, with a direct tie to The Walt Disney Company’s revenue. You will be making an outsized impact in an organization that values data as its top priority. We are a tight and driven team with big goals, so we seek people who are passionate about solving the toughest challenges and working at scale, using, supporting, and building distributed systems in a fast-paced collaborative team environment. We also support a healthy work-life-balance.

Responsibilities

You will assist with on-call rotations as a Live-Ops Incident Commander to help categorize and track real time data incidents, loop in engineering resources as needed to ensure a timely resolution to data issues.
You will help drive our problem management process to ensure root cause of data incidents are analyzed and understood, and follow-up work is prioritized with our partner teams.
You will play a key role in our long-term Incident and Problem Management strategy by contributing to the development of a Data Reliability Observability Platform that will assist in programmatically quantifying incident impacts and send targeted communications to both data owners and consumers.
You will partner with our external support and data quality teams, defining success KPI’s, ensuring observability and automation coverage of our platform and help create dashboards and visualizations for teams to monitor the health of our data pipelines and platform.

Basic Qualifications

Bachelor’s Degree in computer science, information systems, or related field or equivalent work experience.
3+ years of relevant data engineering experience.
Good understanding of data modeling principles including Dimensional modeling, data normalization principles.
Experience with process engineering and continuous improvement.
Detailed problem-solving approach, coupled with a strong sense of drive and ownership.
Strong communication skills – written and verbal presentations.
Comfortable working in a fast-paced and highly collaborative environment.
Familiarity with Agile Scrum principles and ceremonies

Preferred Qualifications

2+ years of work experience implementing and reporting on business key performance indicators in data warehousing environments, exposure to reliability engineering best practices a plus.
2+ years of experience using analytic SQL, working with traditional relational databases and/or distributed systems (Snowflake or Redshift), required.
1+ years of experience programming languages (e.g. Python, Pyspark), preferred.
Experience with Snowflake, Databricks/EMR/Spark, and/or Airflow.

The hiring range for this position in New York, NY or Seattle, WA is between $107,400 to $143,900, Los Angeles, CA is $102,500 to $137,500 year and in San Francisco is $112,300 to $150,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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