Operations Assistant

Job ID 10101627 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Oct. 04, 2024

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CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

About the Role & Team:

Are you passionate about serving our Cast? As an Operations Assistant, you will focus on local Cast Recognition, Cast Engagement, and Cast Communication efforts as well as supporting global programs and events. You will develop programs and activities designed to enhance the Cast experience and you will have daily interactions with local Leadership teams and business executives. Written communication, event planning, graphic design skills, time management, organizational skills, and project management skills are critical to the success of this position. This role will be supporting Disney Water Parks, Miniature Golf and Mickey’s Retreat.

You will report to the Parks Planning & Integration Project Manager.

This is an hourly Full-Time role.

What You Will Do:

Build and develop local/global programs for Cast recognition events such as Legacy Awards, Quarterly Awards, Service Awards, Cast Parties and more according to global guidelines and strategies
Create and market communication collateral associated with the projects and events in scope
Collaborate with important partners, including business executives, regarding creative scope, support, and need for each event
Partner with various levels within the organization, including Project Managers, line of business leaders and other partners/vendors to develop projects
Support multiple committees to help engage and educate our Cast, to include leading our local Recognition Committees.
Manage a local recognition budget and provide updates to our financial team
Provide general support to the Planning & Integration team

Required Qualifications & Skills:

Enthusiasm for recognition and creating happiness for our Cast
Demonstrated work experience managing Cast recognition programs/events and budgets from concept through completion
High proficiency crafting presentations and collateral using PowerPoint or similar software such as Canva
Ability to multitask and focus on multiple projects and events at one time
Commitment to promote an inclusive work environment that supports workforce diversity and diverse perspectives
High proficiency managing requests and priorities simultaneously amidst constant change
Creativity to find solutions, removing barriers and seeing opportunities for continuous improvement
Talent for developing partnerships and working with all team members in the organization
Experience handling confidential information
Proficiency in Microsoft Suite and other programs as well as basic computer functions necessary to operate in a Windows environment and proofread documents
Schedule availability to include weekends, variable shifts, and holidays
Ability to lift 40+ pounds

Preferred Qualifications:

2+ years' experience leading projects or events from planning to implementation stage
Adobe Creative Suite, Photoshop/Illustrator
Proficiency with Coupa, SharePoint, CastTV
Knowledge of Audio Visual (A/V) equipment and set-up
Knowledge of Walt Disney Parks and Resorts and offerings
Knowledge of Workday
Multilingual

Preferred Education:

Bachelor’s Degree or equivalent experience

Additional Information:

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney World - Division, which is part of a business we call Walt Disney World Resort.

Walt Disney World - Division is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.