Technical Marine Systems Security Manager

Job ID 10090008 Location Celebration, Florida, United States Business Disney Cruise Line Date posted Sep. 16, 2024

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

About the Role & Team

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!

What You Will Do

Responsible for technical and maintenance oversight of shipboard, island and shore side security systems and equipment. Support DCL Security, Risk Management, and Legal investigations, where technical details are required.

Coordinate and lead all aspects of repair and service support for DCL security system assets, including but not limited to:

Inspections and emergency services for:

CCTV Cameras
CCTV Servers
CCTV Workstations
CCTV Management System
Security X-Ray Machines
Security Test and Detection Equipment
Secure Entry Systems
Marine Safety System Interface (Ship Approved Fire Detection& Alarm Systems)
Technology Network Infrastructure

Coordination for equipment requiring manufacturer or 3rd party support such as:

Remote trouble shooting support.
On site service needs
Equipment repair needs requiring vessels to offload.

Vendors/manufacturer follow up for all service and repair reports and invoicing.

Coordinate ongoing maintenance needs for DCL security systems such as:

Planning (preventative and long term)
Equipment inventory control
Safety/Regulatory
Operational Budgets
Evaluate reports to ensure that preventative maintenance is performed.
Evaluate historical maintenance information and correct preventative maintenance accordingly.

Partner with shipboard Automation Engineer, to upkeep the security technical elements of the DCL Maintenance and Purchase (AMOS) Database, including but not limited to:

Function/component updates for all new/replaced equipment.
Develop and implement preventative maintenance jobs and timelines on serviceable equipment.
Verify that any technical issues have been resolved and track any trending issues.
Shipboard Video Surveillance and AMOS audits as required.
Partner with shipboard Automation Engineer and Engineering Technology Manager to ensure critical spares are stocked on board.
Updates from dry docks, which include general sustainment and refurbished venues/spaces, front and back of house.

DCL Distribution Center (warehouse) partnership for any security equipment offload questions, including managing the distribution or storage of critical spares.

SMS responsibility to uphold the general safety management responsibilities in areas under their control.

See that all aspects of the Security Technical Operations, are in compliance with the regulations of the relevant marine authorities, including Code of Federal Regulation CVSSA, DOD/USCG, Lloyd’s Register (Ship National Administration Recognized Organization), PCI, IMO Conventions, SOLAS, ISPS (International Ship & Port Security Code), WDW Risk Management, WDW Legal, and DCL/WDW Security.

Required Qualifications & Skills

5 years of proven experience concentrating on technology networked video surveillance systems.
Marine vessel experience related to security experience is required, Cruise Line experience preferable.
Strong Project Management Skills.
Experience with cruise vessel security protocols, with a basic understanding of investigations.
Experience working with CCTV video management systems.
Knowledge and understanding of video surveillance technology networking infrastructure, equipment, and communications.
Must be proficient in video surveillance safety protocols as it relates to the protection of stored and exported data.
Must have strong communication and administrative skills for support initiatives, documentation, and follow up via Microsoft office elements and company specific software applications.
Support travel will be required on an as needed basis to the fleet wherever the ship will be globally located at the time of need from a day visit, up to full sailings.
Travel time will vary based on ship needs and could be approximately 25 to 35% of the requirements. It should also be expected that longer periods would be required when the ship is in dry dock.
Ability to work in restricted access spaces such as electrical lockers and low and high height areas.

Preferred Qualifications

Being able to read and understand AutoCAD drawings.
Security Management Software systems (i.e., Milestone, Genetec)
Cruise line experience

Education

Bachelor’s Degree or equivalent experience in the field of Security Systems Engineering (IT)

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About Disney Cruise Line:

A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard the fleet of five ships – the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish – and Disney’s private island paradise in the Bahamas - Castaway Cay, crew members provide guests with unparalleled service, enchanting storytelling and immersive family entertainment that only Disney can deliver.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Magical Cruise Company, Limited, which is part of a business we call Disney Cruise Line.

Magical Cruise Company, Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.