Manager Technical Operations, Disney Cruise Line

Job ID 10034547 Location Celebration, Florida, United States Business Disney Cruise Line Date posted Sep. 03, 2024

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

The Manager Technical Operations is responsible for Technical System Maintenance for the Disney Cruise Line Fleet and the Company’s Island destinations. You will manage the Marine Technical Operations technical team assigned, including personnel development aspects. You will be responsible for assigned shipboard technical systems upkeep and performance including but not limited to gaseous and liquid fuels, ballast and fresh water. Assist in the development and planning of key maintenance periods in line with the vessels planned operational profile. Appoint and manage subcontractors to deliver contract maintenance and repairs on time and within approved budgets. Review, adjust and introduce procedures and work instructions for areas of responsibility. You will also be responsible for ensuring proper record keeping is maintained and that Classification and Regulatory compliance is adhered to.

You will report to the Senior Manager Technical Operations.

Responsibilities:

Assist with departmental budgets for areas of responsibilities.
Liaison with USCG, Lloyd's Register, and US Public Health for areas of responsibility.
Oversee compliance with technical aspects of applicable Flag State, Port State, international, and classification society resolutions and requirements, including maintenance verification under Classification Society Continuous Survey Hull and Machinery.
Oversee maintenance support for the DCL Fleet and Island destinations ensuring that proper documentation processes are followed within the company-approved maintenance system.
Provide continuous availability of shore-side provided spares and materials for ship and Island base staff.
Maintain the operational and engineering standards for the ship Engineering Department and island maintenance teams.
Assist in the planning and execution of long-term maintenance and inspection opportunities (including In- water Surveys (IWS), wet and Dry Docking periods).
See that corrective and preventive actions are taken in regard to reported on issues within area of responsibility.
Provide shore-side oversight of technical gaseous and fluid system operations (Including LNG).
Conduct regular ship visits submitting superintendent/Vessel assessments as necessary.
Act as Line Manager for assigned staff.
In collaboration with Disney Cruise Line recruiting partners, identify and interview suitable technical personnel as part of the talent hiring process for Island open technical positions.
Undertake additional projects and work assignments as assigned by the Executive Director MTO.

Safety Management System (SMS) Responsibilities:

Implementation of the general safety management responsibilities as detailed within the company Safety Management System (SMS).
Responsible for implementing Safety Management System policies and procedures relative to areas of responsibilities, ensuring operating procedures pertaining to both shipboard and shore-based technical operating practices are in place and functioning in compliance with the SMS.
Provide shore-based assistance for Masters and his Officers in order to maintain safe ship operations.
Assist and keep the Senior Manager Technical Operations informed of ongoing and planned matters relevant to issues and materials in the SMS.
Run monthly status reports on overdue maintenance including key equipment.

Required Qualifications:

Minimum 5 years’ experience in the relevant role.
Qualified as a Marine/Mechanical Engineer or Naval Architect.
Experience using computer based planned maintenance systems.
Knowledgeable and efficient with the use of computers and related technology.

Preferred Qualifications:

Technical knowledge and experience with LNG as a marine fuel is beneficial but not essential.

Required Education:

Bachelor’s degree in Marine Engineering or equivalent

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About Disney Cruise Line:

A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard the fleet of five ships – the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish – and Disney’s private island paradise in the Bahamas - Castaway Cay, crew members provide guests with unparalleled service, enchanting storytelling and immersive family entertainment that only Disney can deliver.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Magical Cruise Company, Limited, which is part of a business we call Disney Cruise Line.

Magical Cruise Company, Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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