Sr Manager, Employee Relations
ENJOY THE MAGIC
Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.
*Benefits and eligibility may vary by business and location
- HEALTH INSURANCE & WELLBEING
- CHILDCARE OPTIONS
- PAID TIME OFF
- RETIREMENT PROGRAMS
- TUITION ASSISTANCE
- WEEKLY PAY
"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."
Ana, Sr. Researcher, ESPN
Job Summary:
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, interactive experiences and products, and media networks. This is a once-in-a-lifetime opportunity to join our Disney Employee Relations team.
Who We Are:
As a Disney ER Professional, you are key to shaping a consistent employee experience by engaging with employees and leaders at critical moments in the employment lifecycle. Our ER teams help to promote an equitable, inclusive, and respectful workplace that aligns with Disney’s policies, values, and culture.
What you will do:
Reporting to the Director, Employee Relations located in Burbank, CA, this key role is responsible for the establishment and management of employee relations activities according to established guidelines and Employee Relations practices. This Senior Manager, Employee Relations will support Disney Entertainment & ESPN Technology (DEET), Direct to Consumer (DTC), and other organizations by:
- Respond to employee concerns and complaints related to violations of company policies by leading the investigative team in conducting timely internal investigations, either independently or in collaboration with ER supervisors and HR Business Partners. Ensure thorough documentation of investigative findings is prepared and maintained.
- Provide guidance on the performance management process by drafting written warnings, performance improvement plans, and coaching materials.
- Partner with internal stakeholders on sensitive issues like workforce reductions, reorganization, and responses to social or political events ensuring compliance with company policies while considering employee impact.
- Collaborate with Human Resource Business Partners (HRBP), Legal, Labor Relations, Security, Management Audit and Advisory Assurance and other partners to create proactive Employee Relations strategies and processes to positively promote an equitable, inclusive, and respectful workplace.
- Oversee efforts to work with applicable partners and employees to support the medical accommodation process through coaching, documentation and follow-up.
- Partner with Learning & Development teams to enhance ER-related training programs for managers, leaders, and HR Business Partners.
- Analyze employee relations data to identify trends and develop actionable strategies to address any issues.
How you will do it:
- Authenticity
- Collaboration
- Resilience
- Communication
- Curiosity
- Complex Decision-Making
Preferred Qualifications:
- A minimum of 7+ years of Human Resources experience, 5 years in Employee Relations, or 4 years in legal practice.
- In-depth knowledge of employment and human resources laws, regulations, policies, and practices, including Title VII, ADA, ADAA, and FMLA.
- The ideal candidate will be proactive, possess exceptional listening skills, and demonstrate strong consultative abilities, with the capacity to objectively and confidentially assess sensitive, complex employee relations issues.
- Proven problem-solving and decision-making capabilities.
- Strong written and verbal communication skills, along with expertise in facilitation and presentation.
- Demonstrated proficiency in consultation, credibility assessment, and investigative techniques.
- Ability to collaborate effectively, lead, and influence at all organizational levels while ensuring key partners and leaders are well-informed.
- Skilled in managing multiple projects with excellent time management and prioritization.
- Outstanding writing, grammar, and punctuation skills.
- Familiarity with international labor practices is a plus.
Required Education:
- Bachelor's degree required, preferably with an emphasis in Human Resources or Psychology.
Preferred Education:
- Juris Doctorate with an emphasis in Employment Law
The hiring range for this position in Burbank, CA is $163,200 to $199,400 per year based on a 40-hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About ESPN:
Working at ESPN is unlike anything else. That’s because we’re always finding new ways to interact with fans – however and wherever they connect with sports. Every day we’re doing things that no one has done, all in a dynamic culture where we defy odds and continuously outdo ourselves. When you have the latest technology, game-changing ideas and world-class talent on your team, every day is extraordinary.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Streaming Operations LLC, which is part of a business we call ESPN.
Disney Streaming Operations LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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Hiring Process
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Explore this Location Burbank, CA
Billed as the "Media Capital of the World," Burbank boasts more than 1,000 media and entertainment companies, including the main headquarters for The Walt Disney Company.
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