Cast Activities Intern, Spring 2025

Job ID 10100789 Location Anaheim, California, United States Business Disney Experiences Date posted Sep. 16, 2024

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ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

About the Role & Program

“We make magic.” That’s our motto at Disney Experiences. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Cast Activities, Recognition & Experience was founded in 1957 by a group of volunteers under the title of the Disneyland® Recreation Club. The Club was intended to improve the "Disneyland® Work Experience" and to "Make Magic for the Magic Makers." We continue that legacy today in Cast Activities, Recognition & Experience, a department within the Human Resources Division. Each team member is essential to ensure we provide global recognition, programs, activities, and event planning services for our diverse Cast, Crew and Imagineers.

Click here to learn more about our team!

What You Will Do

As a part of the Cast Activities, Recognition & Experience team you will help to preserve our rich Disney heritage while enhancing our Guest experience through memorable events and interactions. If you are motivated to be a part of this work, we want to hear from you!

In this role, you will assist with the planning of a variety of global events from Service Celebrations to exclusive Cast Member events to company-wide distributions. Events could include Attraction Previews, Minnie’s Moonlit Madness, and more. You’ll drive results by assisting our guests through a high volume of calls and emails, as well as, providing exceptional guest service during events. Along with the guest experience, you will also help to craft these events with a hardworking and dynamic team of volunteers.

Required Qualifications & Skills

A guest service focus with experience following structured processes when answering phone and email inquiries as well as booking guest reservations
Proven organizational skills while ensuring a high attention to detail
Event knowledge and experience such as logistical planning, creating marketing materials, volunteer scheduling, event set-up and breakdown, day-of monitoring, etc
Demonstrated ability to handle confidential information
Social media proficiency including creating content, engaging audience base and growing followers
Supporting a team environment on day-to-day tasks while contributing independently in a fast paced environment, ensuring the success of all events
Computer proficiency including experience with spreadsheets and databases, working knowledge of Microsoft products (Excel, Word, Outlook, PowerPoint).
Strong partnering, networking and relationship building skills along with oral and written communication, including telephone etiquette skills
Willingness to do some physical labor/ ability to lift 40 pounds, may be required to stand for
Event Coordination experience and a positive attitude
A valid U.S. driver’s license and comfort in operating a 15 passenger company vehicle. Interns will need to operate a company vehicle under inclement weather, including minimal lighting

Preferred Qualifications

Prior participation in Cast Activities or Events
Fluency in the Spanish language
Familiarity with the Disneyland Resort property
A portfolio of previous work is recommended for this position. Please include a link to your portfolio on your résumé.

Education

You’ll be an undergraduate or a recent graduate (within 6 months of your graduation date) pursuing a degree in Special Events, Recreation, Leisure Studies, Marketing, Public Relations, H.R. Management, Hospitality or related major.

Eligibility Requirements & Program Information

Candidates for this opportunity MUST meet all of the below requirements:

Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months at time of application posting OR currently participating in a Disney College Program or Disney Internship
Be at least 18 years of age
Have not completed one year of continual employment on a Disney internship or program.
Possess unrestricted work authorization

Additional Information

Must be compliant with The Disney Look appearance guidelines
This internship is a primarily on-site position - Must be able to provide a working, reliable internet connection as well as a quiet, dedicated workspace
Program length - The approximate dates of this internship are January 2025 - June 2025
Work details - Must be able to work FULL TIME hours (approximately 40 per week) for the duration of the internship
Must be able to have a consistent, reliable work schedule throughout the internship
Transportation - Must have reliable transportation to/from work
Housing - Must provide own housing for the duration internship program

Recommendation – Print This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview. Note that this role description will not be accessible once the posting is closed.

The pay rate for this internship in CA is $22.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disney Experiences.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Anaheim, CA

Anaheim, the home of Disneyland Resort and is at the center of family fun between Southern California theme parks and Orange County beaches, a place people go for year-round excitement and then are pleasantly surprised by the local culture and hidden gems.