Sales Coordinator, Disney Vacation Club
ENJOY THE MAGIC
Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.
*Benefits and eligibility may vary by business and location
- HEALTH INSURANCE & WELLBEING
- CHILDCARE OPTIONS
- PAID TIME OFF
- RETIREMENT PROGRAMS
- TUITION ASSISTANCE
- WEEKLY PAY
"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."
Ana, Sr. Researcher, ESPN
Job Summary:
“Disney Vacation Club, a leader in vacation ownership, debuted in 1991 with a flexible, vacation points-based system rather than the traditional fixed-week timeshare model. Today, Disney Vacation Club has more than 250,000 member families, from all 50 states and approximately 100 countries, who have discovered the joys of membership.”
The Sales Coordinator for Disney Vacation Club (DVC) will support the global sales operation and ensure a magical sales experience for guests. You will collaborate with area leadership, Sales Associates, Vacation Club Guides, and other lines of business, using expertise in the DVC sales process to guarantee a flawless sales journey across various channels, including Disney Parks and Resorts and the Disney Cruise Line.
The Sales Coordinator will report to the Sales Support and Services Manager and sit in Lake Buena Vista, FL. This is a Full-Time role.
Responsibilities/You Will:
Maintain daily operations sheet and implement same-day movement plans using the company’s deployment system
Complete opening and closing checklists for Welcome Home Centers, supporting both backstage and onstage operations, including tours, group presentations, and model viewings
Serve as the primary point of contact for Guest Service recovery
Confirm eligibility and distribute tour incentives as needed
Provide day-to-day support to Sales Associates, Vacation Club Guides, and Sales Leadership through phone-based inquiries
Lead sales operations efforts through various projects, including technology, cruise offerings, training, or incentives
Request and handle security access for Open House visitors
Compile and correlate end-of-day Sales reports
Relay operational concerns and propose process improvements to leadership
Log and handle in-person interactions in Salesforce, ensuring updates to the sales lineup
Adjust operations based on demand, following established procedures and standards
Monitor equipment and systems, report concerns to relevant departments, and keep partners advised
Submit maintenance requests using HotSOS
Basic Qualifications/You Have:
2+ years of professional experience, prefer experience as a Coordinator or Trainer
Outstanding Guest service skills with strong organizational skills and high attention to detail
Demonstrated computer proficiency within a Windows environment
Experience communicating with multiple lines of business and levels of leadership
Experience with high volume and fast-paced environment
Experience making decisions, problem-solving, and giving feedback
Ability to work effectively independently or within a team
Ability to work both in a standing and sitting position throughout the day, and escort guests and members to DVC Showrooms
Ability to lift 35 pounds
Ability to be flexible with work schedule, including evenings, weekends, and holidays
Preferred Qualifications:
Possess a valid State of Florida driver’s license
Familiarity with Disney Vacation Club
Experience with MeRlin (Salesforce)
Disney System Knowledge
Experience working in a sales or membership environment
Education:
High School Diploma or equivalent
Bachelor's Degree or equivalent experience preferred
Additional Information:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
About Disney Vacation Club:
Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Vacation Development, LLC, which is part of a business we call Disney Vacation Club.
Disney Vacation Development, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
Hiring Process
-
Where Does Your Story Begin?
Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
-
Be Part of the Story
There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
-
The Next Chapter
Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.
Explore this Location Lake Buena Vista, FL
Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.
Related Jobs
No jobs were found.
View All of Our Available OpportunitiesOUR CULTURE
Related Content
-
-
-
-
Benefits Our Benefits
-
-
-
Career Development Candidate Resources
-
Employee Stories Behind the Magic with Jenn, Disney Vacation Club Project Manager
-
Career Development Diversity, Equity, and Inclusion Employee Stories Bringing Passion Through Storytelling: Meet Staff Writer, Zaire!
-
Diversity, Equity, and Inclusion Employee Stories Celebrate Black History Month: How Their Stories Inspire Others to Dream
-
Diversity, Equity, and Inclusion Employee Stories Celebrate Black History Month: Why the Work We Do Matters
-
Employee Stories Creating a Culture of Safety: Meet Krista
-
Career Development Employee Stories Creating Home-Away-From-Home Magic as a Houseman at Disneyland Resort
-
Employee Stories Work & Innovation Creating Wonders & Ensuring Safety: Meet Jana, Structural Engineer, Disneyland Resort
-
Career Development Employee Stories Disney Chefs Share Their Advice for Aspiring Culinary Talent
-
Career Opportunities Disney Cruise Line manager of HR shares new opportunities in The Bahamas
-
Career Opportunities Career Development Disney Cruise Line’s leadership team in The Bahamas on growth, building careers, and making magic
-
Benefits Culture & Values Disney named Top Adoption-Friendly Workplace
-
Career Opportunities Students & Recent Graduates Dreams Take Flight with UK Early Careers
-
Career Development Diversity, Equity, and Inclusion Four Women in Leadership Growing Their Careers in Japan
-
Career Development Employee Stories Work & Innovation From Concept to Console: Meet Winslow, Producer III, Disney Games
-
Employee Stories Students & Recent Graduates Ireland Intern Spotlight: Meet Ellen and Karla!
-
Employee Stories Students & Recent Graduates Meet 3 Japanese Trainees Starting Their Career With Disney
-
Diversity, Equity, and Inclusion Culture & Values Employee Stories Meet Artemis: EMEA Talent Acquisition Intern
-
Career Opportunities Diversity, Equity, and Inclusion National Geographic Announces Third Year of Field Ready Program
-
Career Opportunities Employee Stories Nontraditional Career Paths Lead to Technology & Digital Opportunities at Disney Parks
-
Career Development Diversity, Equity, and Inclusion Employee Stories Q&A with Domi Flores-Wong: A Nontraditional Career Path into Technology at Disney
-
Work & Innovation Securing the Magic at Disney
-
Career Opportunities Employee Stories Taking a Chance and Finding a Dream Job: Meet Kati, Ride & Show Technician
-
Diversity, Equity, and Inclusion To Be Young, Gifted, and Black: Wisdom and Stories from Emerging Black Leaders at Disney
-
Hiring Process Employee Stories Unlock the Magic: Your Guide to Disney College Program Character Performer Auditions
-
Employee Stories Will, Disney Cruise Line HR manager and Navy veteran, supports crew and discovers his own Disney magic
-
-
Culture & Values Students & Recent Graduates Disney Internships Lead to Magical Friendships and Careers at Hong Kong Disneyland Resort
-
-
Employee Stories Life at Disney Blog
-
-
-
-
-
-
Diversity, Equity, and Inclusion Culture & Values Employee Stories Women + Tech BERG Spotlight: Meet Four Female Technologists
-
Career Development Employee Stories A Day in the Life of Anthony, a Disney Recreation Coordinator
-
-
-
-
-
-
-
Students & Recent Graduates Disney Hospitality Leadership Program
-
-
-
Students & Recent Graduates Disney Internships United Kingdom Programme
-
Students & Recent Graduates Disney Internships United States
-
Students & Recent Graduates Japan Trainee Program
-
Students & Recent Graduates Disney Internships International
-
-
-
-
Students & Recent Graduates Disney Signature Experiences Rotation Program
-
-
Executive Leadership
Our senior executives bring tremendous experience, visionary thinking and a shared commitment to excellence, creativity and innovation to the day to day operation of the company.
Learn more -
Social Responsibility
Explore our commitments and our work to create a better world through our stories, experiences, operations, and philanthropy.
Learn more -
Diversity, Equity, and Inclusion
At Disney, we are committed to creating a better world. A world of belonging where each person feels seen, heard, and understood. A world filled with hope and promise.
Learn more -
Heroes Work Here
Heroes Work Here reflects the long history of respect and appreciation Disney has for the U.S. Armed Services. We recognize the commitment and dedication it takes to serve your country, both as military personnel and military spouses, and value the leadership skills and sense of purpose it has instilled in you.
Learn more
Sign Up for Job Alerts
Get the latest job opportunities as they become available.
SHARE
Links open in new tabs.