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Product Manager II - Data Solutions & Instrumentation

Job ID 10097050 Location Bristol, Connecticut, United States / Santa Monica, California, United States / New York, New York, United States Business Disney Entertainment & ESPN Technology Date posted Sep. 24, 2024
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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
  • Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Product Management team guides the strategy and vision for Disney’s incredible global digital products portfolio - from Disney+, Hulu, ESPN+ and the ESPN App to Marvel Unlimited, National Geographic, ABC and ABC News, and film websites and games. This team impacts the way millions of people around the world experience and engage with Disney’s iconic stories and unmatched content in more personalized and immersive ways, leveraging cutting-edge technologies ranging from Machine Learning to Extended Reality.

Job Summary

The Disney Entertainment & ESPN Technology (DE&ET) Product Team is seeking a skilled Product Manager II to join the Data Solutions & Instrumentation team, leading measurement operations and data collection strategy within our ESPN web portfolios. The ideal candidate has significant experience managing the instrumentation of digital analytics tools or digital measurement tools such as Adobe Analytics, Google Analytics or similar, an understanding and experience with tag management system such as Ensighten, Tealium or similar and has an expert understanding of how data is structured or captured from web and native applications. The Data Solutions & Instrumentation team plays a key role in defining DE&ET data collection strategy, developing data requirements, KPIs, and acceptance criteria for new products.  The team also develops tools and processes for validating instrumentation accuracy and monitoring ongoing data quality and schema adherence.

Successful candidates will be comfortable and excited about leading, planning & execution across functional teams in a fast-paced, highly technical environment.  This role will have the opportunity to collaborate closely with a diverse set of leaders including engineering, product, program management, data technology, analytics, and marketing functions throughout The Walt Disney Company.  This is a unique opportunity to work across a portfolio of the world's most recognizable brands and ensure their businesses are making the most data-driven decisions possible. This role will report to the Manager of Data Solutions & Instrumentation.

Responsibilities

  • Gather, define & implement analytics requirements for all digital products within the ESPN web portfolio
  • Act as the primary point of contact for leadership stakeholders in the product, engineering, ads & research organizations as the team translates business requirements into technical specifications
  • Support cross-functional teams through the implementation and validation process
  • Act as the relationship lead with our external 3rd party measurement partners (Adobe, Nielsen & Comscore) and ensure the consistent health and validation of their implementations within our products
  • Creatively resolve blockers, manage stakeholders, and balance multiple competing priorities to find optimal solutions to technical challenges

Basic Qualifications

  • 3+ years of product management experience with digital analytics or other relevant experience
  • Experience with MarTech platforms in an agile environment
  • Understanding of the digital landscape and how to capture and structure user engagement and product performance, and data for use in downstream analytics or marketing tools
  • Strong technical aptitude for digital analytics and tag management tools such as Adobe Analytics, Adobe Launch, Google Analytics, Ensighten, mParticle, Tealium, etc.
  • Experience writing data collection rules within analytic tooling interface such as Adobe Analytics processing rules or similar
  • Proven ability and level of comfort conversing intelligently with engineering leads, product executives and researchers
  • A strong attention to detail, with outstanding written and verbal communication skills

Preferred Qualifications

  • Experience within the media industry and syndicated measurement partners like Nielsen or ComScore
  • Basic knowledge of SQL
  • Familiarity with shepherding data from the point of collection to end-user

Required Education  

  • Bachelor’s degree in a relevant field required


The hiring range for this position in Seattle, WA and New York, NY is $118,000 to $158,200 per year and in Bristol, CT and Santa Monica, CA is $112,600 to $151,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Bristol, CT

The Heart of Connecticut Bristol, Connecticut is just two hours from Boston and New York and just an hour from the shoreline. From the natural beauty of picturesque hills and fall foliage, to the high tech satellite dishes of ESPN, Bristol’s “City sized” with a small town vibe, offering wonderful memories no matter your pace.

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