Senior Research Manager

工作 ID 10115451 地點倫敦, 英国 有意工作的公司 The Walt Disney Company (EMEA) 日期已公佈 Mar. 27, 2025

申請

工作概要:

Job Summary

A research role with responsibility for leading, managing and delivering consumer insight projects across The Walt Disney Company (TWDC) EMEA & UK.

In this role, you will optimise TWDC’s audience, brand and franchise (Character IP) understanding to generate maximum value for the business and will work across TWDC functions and markets to support the provision of insight to aid strategy implementation on cross company objectives as well as supporting individual lines of business on individual needs to drive growth.

This role has EMEA responsibilities, meaning being aware of activity across the region, consulting with local and global teams and driving best practices.

This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

The Opportunity & Responsibilities:

Overview: leading the delivery of all Quantitative Consumer Insight projects, supporting the Research Director on qualitative projects and collaborating with TWDC Business functions when required on any quantitative research, analysis and interpretation.

Key functions:

Delivery of actionable insights – understand the consumer insight implications of our audience brand and franchise insight. Delivering insight to inform strategic planning and/or commercial growth identifying white space opportunities or potential liabilities
Provision of expert quantitative input into all projects regional and global- including weekly meetings with US global Brand and Franchise management team
Implementation- Planning, delivery and monitoring of all quantitative research. Recommending and utilizing the most appropriate methods of research and most impactful ways of delivering insight
Utilizing the most appropriate and impactful methodologies- keeping up to date with research trends and innovative approaches
Stakeholder management – ensure internal clients’ needs are understood and met, with strong communication and articulate presentation skills to disseminate insights into the business. This will include working with the Director and the team on delivering quarterly presentations to key lob and local country leaders and stakeholders
Team Management- Directly managing a team of up to 4, including a manager, an analyst, and apprentices
Agency management – Lead the management of our quantitative research agencies, ensuring they are providing TWDC with best-in-class insights, support and ensuring maximum return for our investment

Operational responsibilities:

Research Techniques – leading the ability of the BFM research team to understand and deliver a range of advanced level quantitative techniques. Deep understanding of how to draw insightful conclusions from large volumes of content, identifying trends and patterns, using either a single source of data or multiple sources to create cross-referenced conclusions, drawing on both evidential and creative / intuitive techniques of interpretation.
Strategic Direction – Contribute as a leading member of the BFM team offering challenge and direction on audience brand and franchise research and insight across the business
Work Collaboratively – Network and work collaboratively with other EMEA lob research and Business Development functions to triangulate consumer insights with other sources e.g. Channel ratings, Social Listening, NPD , 3rd party research, digital engagement metrics, internal proprietary data and studio measurement KPI’s etc)
Planning/Project management: Work with the Director on workflow planning to ensure we have the resources to meet business needs, flagging up potential challenges and ensuring projects are delivered on time
Support of EMEA TWDC Senior Management by providing the insights and metrics needed for Understanding character, brand and key consumer segment performance
Evaluation: Develop strong relationships with the relevant and best-in-field agencies to support TWDC research needs
Best Practice Drive adoption of best practice research methods and processes to maximize efficiency and generate impactful insights

The Experience We Require From You:

Extensive successful experience in consumer research and analysis

Must be an expert in:

Preparing and running complex multi-markets quantitative tracking and ad-hoc studies, managing quality and effectiveness across all stages from screener / survey design, analysis and debriefing
Presenting to senior and large internal and external teams.
Experience in managing and leveraging research within a major international brand
Excellent written and oral communication
Project management with the ability to manage a large and diverse workload
Managing and motivating direct reports to deliver consistent high quality work
Proven experience of proactively building relationships and influencing peers and senior management

The Perks

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.

申請

關於The Walt Disney Company (EMEA):

Disney EMEA 旨在透過在 29 個國家的辦事處在 59 個市場營運的超過 6,000 名員工團隊在極其多樣化的多個國家推動增長、創新和品牌親和力。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company Limited，其所屬的業務部門是 The Walt Disney Company (EMEA)。

The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時，將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化，所有人的想法和決策都有助我們發展、創新、創造最好的故事，並與瞬息萬變的世界息息相關。

遇到技術問題？查看常見問題以尋求協助。