Content Performance Analyst

工作 ID 10116813 地點倫敦, 英国 有意工作的公司 The Walt Disney Company (EMEA) 日期已公佈 Mar. 28, 2025

申請

工作概要:

About the Role & Team

Disney+ is The Walt Disney Company’s Direct-to-Consumer video entertainment service, offering premium branded content alongside a broad general entertainment library, appealing to families and adults alike. The service consists of long form and short form video built around six key content brands (Disney, Pixar, Marvel, Star Wars, National Geographic and Star) with an appealing and easy to use interface accessed across multiple platforms (e.g. smart TVs, mobile devices).

The Disney+ team in EMEA is responsible for the ongoing performance, operations and growth of Disney+ across Europe, the Middle East and Africa, focusing on marketing, customer acquisition and retention, partnerships and synergy, content programming, research and analytics.

We’re seeking an Analyst to join our Disney+ Analytics & Insights EMEA team, based in London. Working as part of the Content Analytics team, this role will be focused on building and delivering high quality reporting on content performance and customer engagement, helping to embed the understanding of content performance KPIs across the EMEA DTC business. The Analyst will also contribute to the delivery of timely insights to inform initiatives across Disney+ EMEA, utilising our vast wealth of data to discover opportunities to optimise our content proposition to best meet the needs of our customers. The team focuses on all aspects of engagement with the service, including performance of key titles, engagement with the Disney+ catalogue, content merchandising and engagement with new and existing product features.

The role will deliver best-in-class analysis of our content and product performance, and leverage top class analytical skills, excellent communication skills, laser-sharp attention to detail, and the ability to interpret and support needs of business stakeholders.

What You Will Do

Deliver timely reporting and analysis to support the Content Programming, Merchandising, Marketing and Product teams in EMEA in order to gain a deep understanding of content performance
Develop and maintain dashboards, reports, and visualisations to monitor key metrics and provide regular updates on content and engagement performance to stakeholders
Present crystal clear results with insights, related implications and actions to a variety of stakeholders
Support training of teams to adopt self-serve and interpret data insights, encouraging a data-led decision-making mindset
Be proactive in identifying opportunities to improve processes and creating new ones, acknowledging opportunities when automatable scalable solutions are required and when one off analytics is best placed
Develop relationships across the Analytics and business teams at regional and local level, in particular the Programming team, as well as with Analytics teams internationally to align on key priorities and targets
Closely manage requests coming through, liaising with stakeholders to deliver analysis in a timely, impactful manner

Required Qualifications & Skills

Experience as a Data Analyst
Demonstrable experience using SQL
Python/R or other statistical programming language experience a plus
Experience in data visualisation and dashboard development (we primarily use Looker)
Background in Content, Marketing or Product Analytics in the digital or entertainment space is a plus
An analytical mindset, with ability to QA others’ work and ensure consistent and robust work is delivered, being able to draw on the wide range of analytical tools and types of insight available
Excellent stakeholder management skills, with the ability to effectively convey complex analytical concepts to non-technical audiences
A demonstrated history of translating complex data sets into clear and actionable stories
Flexibility in approach, using creative solutions in designing analysis where necessary
Agility to handle evolving demands
Ability to work autonomously, handling multiple projects and hitting key deadlines
Demonstrates a strong ability to manage and prioritise tasks independently, taking initiative to implement solutions
Positive and collaborative with an enthusiastic attitude; passionate about being a team player
Consistently strong levels of attention to detail
Confident in troubleshooting and problem-solving to identify, diagnose and resolve issues efficiently

The Perks

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.

申請

關於The Walt Disney Company (EMEA):

Disney EMEA 旨在透過在 29 個國家的辦事處在 59 個市場營運的超過 6,000 名員工團隊在極其多樣化的多個國家推動增長、創新和品牌親和力。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company Limited，其所屬的業務部門是 The Walt Disney Company (EMEA)。

The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時，將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化，所有人的想法和決策都有助我們發展、創新、創造最好的故事，並與瞬息萬變的世界息息相關。

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