Senior Manager, Research Operations (Disney Entertainment)
工作概要:
Disney Entertainment’s Research, Insights and Analytics team fuels the art of storytelling through data and advanced analytics solutions. Harnessing first, second-, and third-party data to experiment and innovate, RIA helps drives decision-making for TWDC’s Entertainment Brands and Content, deeply studies the marketplace and competitive landscape, and supports driving monetization through advertising and distribution. RIA works with many teams across Disney, including but not limited to Networks & Distribution, Strategy, Creative, Finance, Marketing, Business Operations, Streaming, and PR – to deliver data insights that help inform and guide business decisions and strategy.
Job Summary:
The Sr. Manager, Research Operations will collaborate cross-team (for Research, Insights & Analytics) and cross-functionally with groups and stakeholders from business units across Disney Entertainment to lead and organize general administration of a portfolio of research projects, assist in managing departmental operations, and help elevate industry and strategic business insights for executive decision support.
The Sr. Manager, Research Operations will coordinate and support multi-disciplinary research teams to lead the startup and ongoing program / project management of ad hoc and recurring research initiatives and reporting. Lead design and implementation of strategic resource planning and analysis, including tracking of RIA research budgets and personnel time allocation, and manage consolidation of insights into executive deliverables, in support of Executive Vice President of RIA’s departmental planning and functioning. They will collaborate cross-functionally to cohere and synthesize business-oriented, research-driven insights for executive decision support.
Responsibilities:
Provide high level project management support to Research leads across Content, Consumer, and Marketplace Research
Assist in implementation of best practice program management processes, initiate and run project events (kickoffs, research collaboration meetings, workshops, socialization planning)
Own project documentation and records; review and communicate risks, issues, and progress to reach program / project deadlines to executive sponsors and stakeholders; act as primary project point of contact and ensure RIA project portfolio is actively socialized
Define existing team processes and identify areas needing improvement. Introduces new business processes and produces documentation, tools, and training to support adoption.
Implements the tools required to collect and measure relevant data, identify key team performance indicators, and produce data-driven analyses of critical functions and capacity.
Introduces new business processes to the organization and produces documentation, tools, and training to support adoption.
Creates rubric and departmental process for assessing current research vendors and exploring / evaluating new vendors that are innovative in their approach to multiplatform insights
Creates narrative presentations for departmental operations (budget, goal planning, etc.)
Strong analytical thinker capable of translating complex data outputs and entertainment and media distribution industry analysis, linkages, and trends into senior executive-ready insights
Draft executive memos and reports with authority, business purpose, and data-driven narrative, with deep understanding of our business models and outcomes
Monitor industry landscape research and news, supervise industry-focused analyst
Basic Qualifications:
Minimum 8 years media data analysis, research and project management experience
Background in Entertainment, Measurement, Consumer Research in large, matrixed consumer product or services company or Management Consulting
Expertise in project management software tooling e.g. JIRA, Smartsheet, Airtable.
Must live within a commutable distance to 77 West 66th St., NY. Position requires someone onsite 4+ days a week.
Substantial experience in project management and operational / process design
Strong communication and project organization skills with internal team and external stakeholders
Oriented towards advanced planning, organizing, directing and facilitation skills – resourceful and diplomatic
High proficiency with Excel & PowerPoint
Excellent data interpreter and business communicator with accuracy, persuasion, and polish (both verbally and in written / visual materials intended for distribution)
Highly organized, strong facilitation and soft influence skills with senior level colleagues
Preferred Qualifications:
Management Consulting media focus / intrapreneurial consultative problem-solving experience
Required Education:
Bachelor’s Degree
Preferred Education:
MBA or Masters in Applied Analytics, Operational Management
The hiring range for this position in New York, NY is $124,900 to $167,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Entertainment Television:
Disney Entertainment Television 匯聚 The Walt Disney Company 旗下的知名內容品牌,為公司的串流平台 Disney+、Hulu 和 Star 以及其廣播和有線網絡建立原創娛樂及新聞節目。廣泛的內容組合包括 ABC Entertainment、ABC News、ABC Owned Television Stations、Disney Branded Television、Freeform、FX、Hulu Originals、National Geographic Content 和 Onyx Collective,以及 Disney Television Studios,當中包括 20th Television、20th Television Animation、ABC Signature 和 Walt Disney Television Alternative。Disney Entertainment Television 的創意品牌每年製作超過 4,500 小時的 300 多個各類節目,在開創性故事敍述方面佔據領先地位,吸引觀眾並贏得好評。在 2023 年,Disney Entertainment Television 的卓越節目在日間時段、黃金時段、新聞與紀錄片及親子類別贏得 163 項 Emmy® 提名。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 American Broadcasting Companies, Inc.,其所屬的業務部門是 Disney Entertainment Television。
American Broadcasting Companies, Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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