
Creative Operations Supervisor
工作概要:
Job Summary
To support the Senior Manager, and Creative Ops team project management across Disney + creative marketing campaigns for EMEA Originals. The role requires strong communication and organisational skills, cross functional collaboration, and a keen eye for optimising processes. The successful candidate will be a strong team player, calm under pressure, a great trouble shooter, adaptable to change, and can prioritise and coordinate across multiple possible conflicting objectives and deadlines.
This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home.
The Opportunity & Responsibilities:
Project & Workflow Management
- Supervise creative project workflows for EMEA Originals to ensure deadlines are met and resources are efficiently allocated.
- Identify potential bottlenecks in project timelines and implement solutions to mitigate risks.
- Establish and enforce quality control measures to maintain technical and brand standards.
- Maintain best practices for operational and creative processes. Stakeholder & Communication Management
- Act as the primary point of contact between internal teams, including brief owners, creative, legal, compliance, operations and marketing teams.
- Facilitate communication between regional, local, and global teams to align creative initiatives.
- Provide regular updates to stakeholders on campaign timelines, key priorities, and project status.
- Lead and coordinate project meetings.
- Represent the creative operations team in both internal and external meetings.
Creative Approvals & Brand Compliance
- Monitor and track creative approvals, ensuring all assets meet brand and compliance standards.
- Route creative projects through the appropriate approval channels to maintain efficiency.
- Uphold brand guidelines and ensure consistency across all creative outputs.
- Maintain and update the EMEA Originals handbook and creative workflow documentation. Budget & Resource Management
- Track and report project localisation costs, updating budget trackers with accurate financial information.
- Liaise with local markets and agencies to ensure cost-effective project execution.
- Provide recommendations for resource allocation.
Process & Workflow Optimization
- Continuously review and refine creative workflows to improve efficiency and scalability.
- Implement tools and technologies to streamline creative operations.
- Develop training materials and onboard new Regional and local marketing team members, and agencies, on creative processes. Additional Responsibilities
- Contribute to bi-weekly creative and marketing calls with project updates.
- Maintain project documentation and reporting tools (e.g., Airtable).
- Support creative leadership with ad hoc requests and strategic initiatives.
- Ensure all operational processes align with overall business objectives.
- All other duties as assigned.
The Experience We Require From You:
- 3+ years of experience in creative operations, project management, localisation, or a related field.
- Background in media, entertainment, marketing, or agency environments preferred.
- Strong understanding of creative production processes and workflow management.
- Experience collaborating with multiple stakeholders across different time zones.
- Proficiency in project management tools (e.g., Airtable).
- Strong problem-solving skills and ability to manage multiple projects simultaneously.
- Excellent communication and stakeholder management abilities.
- Detail-oriented with a strong focus on process optimization and efficiency.
The Perks
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
- Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
- Excellent parental and guardian leave
- Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.
關於The Walt Disney Company (EMEA):
Disney EMEA 旨在透過在 29 個國家的辦事處在 59 個市場營運的超過 6,000 名員工團隊在極其多樣化的多個國家推動增長、創新和品牌親和力。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 The Walt Disney Company Limited,其所屬的業務部門是 The Walt Disney Company (EMEA)。
The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時,將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化,所有人的想法和決策都有助我們發展、創新、創造最好的故事,並與瞬息萬變的世界息息相關。
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探索此地點 EMEA
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