Program Director, Enterprise Programs (Disney Institute)
樂享魔法
員工和演藝人員是我們一切工作的核心,因此 Disney 提供具有競爭力的全面獎勵方案,包括薪資、健康和儲蓄福利、休假計劃、教育機會等。
*福利和資格可能因企業和地點而異
- 健康保險與健康
- 托兒選項
- 有薪假期
- 退休計劃
- 學費援助
- 每週支薪
「直到我來到這裡之前,我不認為我覺得好玩才去做的事——透過統計數據講述體育故事——會成為我的工作。」
ESPN 高級研究員 Ana
工作概要:
For over 35 years, Disney Institute has helped business professionals learn the Disney approach to customer and employee experiences. Rooted in powerful business insights on leadership, employee engagement, and quality service, the Disney approach highlights stories and examples of our culture of excellence across the Walt Disney Company. Disney Institute helps professionals, teams, and organizations around the world adapt and apply these business insights to improve their own experiences. Disney Institute offers professional development in-person and virtually through public courses, private engagements for groups and advisory services for entire organizations. Disney Institute's mission centers on delivering world-class, immersive stories though impactful content, inspiring participants from across the globe.
Part of Disney Signature Experiences, Disney Institute is highly visible within The Walt Disney Company as well as externally, and we are on a path to growing the business. We are seeking our next Program Director, Enterprise Programs who will play a key part in how we operate. By leading several highly skilled and passionate teams who are responsible for selling and delivering our products, the role sits at the intersection of commercial and operational responsibilities. This senior level position is based in Celebration, Florida, and reports to the Director, Disney Institute.
As Program Director, Enterprise Programs you will oversee the acquisition of our business-to-business clients who come to Disney Institute for our enterprise solutions: private learning events and advisory services. In addition to leading the enterprise sales team, you will oversee the delivery of these products which includes building custom solutions, facilitation, and operations support for engagements ranging from small to large-scale.
Ultimately, the Program Director, Enterprise Programs is responsible for achieving budget targets as well as the successful delivery of client solutions. In that sense, it’s an end-to-end responsibility from acquisition to final completion. The role will develop and manage key client relationships, explore new commercial opportunities, and play a critical part in building a mid and long-term growth strategy for Disney Institute.
The Program Director, Enterprise Programs is a senior leader of leaders who exhibits a business owner mindset and shows up with the high degree of drive, strategic planning, and tactical execution skills that this position warrants. The Program Director models the behaviors that support and enable our desired culture of an inclusive and collaborative work environment where individual talent can thrive and where innovation and calculated risk taking are encouraged.
You Will/Responsibilities:
Build and execute on a commercial strategy for enterprise products based on the overall direction, strategic priorities, and budget goals for the business
Optimize the sales acquisition model and processes, including lead generation, to drive conversion and unlock new revenue opportunities
Ensure effective and efficient scoping, contracting, and creation of client solutions by partnering with the Disney Institute business affairs and content teams
Ensure optimal and streamlined processes and workflows to provide a seamless end-to-end client experience from acquisition to final completion of an engagement
Ensure operational readiness as we significantly grow private learning events as a key driver of the business. This includes effective integration with our operational partners at Walt Disney World and Disneyland while we scale these offerings
Optimize the allocation of resources across the operations support and delivery functions to ensure the organization is able to reliably serve current and future client engagements
Partner with the Disney Institute content team to ensure we cater to market demand in the way we design our offerings and custom solutions
Identify overall business success metrics and KPIs – both commercial and operational – for the Disney Institute enterprise business, monitor those to drive accountability, and use insights for continuous improvement
Lead and model a data-informed approach to identifying opportunities for growth, optimizing the business model, and driving efficiencies
Lead a team of functional experts who oversee the enterprise sales, operations support, and delivery teams. Provide all the ‘home room’ support and coaching needed for employees to be successful, as well as creating development and personal growth opportunities
Build and maintain effective relationships with key stakeholder across The Walt Disney Company as well as with existing and new clients
You Will Have/Required Qualifications
10+ years of experience across areas such as sales, business development, or business operations. Ideally, a combination of commercial and operational experience
5+ years of experience leading individuals and teams (including leaders of leaders)
Proven track record of successfully navigating the interdependencies between commercial and operational priorities
Prior experience with facilitation and delivery to understand the requirements and complexities of successful group experiences (preferred in the adult learning space)
Ability to think strategically and synthesize large amounts of data, and to translate findings into actionable recommendations and plans
Experience with successfully navigating a highly matrixed organization that requires the ability to quickly identify the right stakeholders and to develop effective relationships
Ability to articulate a succinct and compelling view that is tailored to a variety of internal and external stakeholders
Proven experience remaining calm under tight deadlines, conflicting priorities, and shifting requirements
Cultural agility and sensibility required to successfully operate in a global business landscape
Available for business travel as needed. Possess a valid passport.
Preferred Qualifications:
Prior leadership experience within Disney Experiences (DX) or within the greater Walt Disney Company.
Experience managing a sales organization and generating new revenue opportunities or larger product strategy
Exposure to working globally and with both domestic and international external clients; working directly with CEOs and C-Suite. Ability to represent the Disney brand credibly to external business clients at all levels.
Experience using a both PC and Mac including Keynote, Adobe Suite, InDesign, Workfront, and Apple products.
Required Education:
Bachelor’s degree or equivalent work experience
Preferred Education:
Master’s degree or equivalent work experience in Content/Instructional Design, Organizational Design, Education, Learning and Development, Business Administration, Multimedia Design or Video Production.
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Business Productions, LLC,其所屬的業務部門是 Disney Experiences。
Disney Business Productions, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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