Systems Engineer Intern (m/f/d)

工作 ID 10100581 地點帕彭堡, 德国 有意工作的公司 Disney Experiences 日期已公佈 Nov. 12, 2024

申請

工作概要:

The Systems Engineer Intern will take part in the configuration and deployment of end-user hardware on the Disney Destiny. The position will be involved from the original hardware configuration to the final deployment onboard and exposed to all ship building milestones. The engineer will provide technical support for endpoints including, but not limited to PCs, MacOS, Android, iOS, Linux, printers, antennas, and much more.

This also includes ensuring a smooth handover from the project team to operations, by assisting with scheduling priority spaces, communicating with stakeholders, overseeing loading of equipment, providing excellent leadership updates, and determining offload activities.

This role will be fully on-site in Uplengen and Papenburg, Germany.

Responsibilities:

Hardware Configuration:

Learn and manage end-user configuration tools (Jamf, AirWatch, MECM) used to configure endpoint equipment including desktops, laptops, time clocks, POS, mobile devices
Assist with the imaging process in our pre-production facility where equipment is configured before staging it for onboard deployment
Deepen knowledge of technical writing by documenting processes and tools

Deployment:

Collaborate with technical inspectors and project managers for venue readiness to load equipment in a timely manner
Help identify deficiencies and alert stakeholders in a timely fashion to address concerns and issues while also presenting the remediation steps that will correct the deficiency. If deficiencies are not remediated in a timely fashion escalate to the appropriate leader
Assist with accurate reporting of status for daily leadership reports and dashboards
Route technology issues to the appropriate teams to ensure timely troubleshooting and solving of issues
Design and utilize documentation to allow all stakeholders access to information efficiently. Documentation should be stored in a collaborative platform allowing for multiple stakeholders to access the data either online or offline as needs may require
Provide status reports on time and in such a format that it can be used in overall project reporting
Develop relationships with internal technology team members and external stakeholders to facilitate collaborative efforts in finding creative solutions to issues as they arise
Working closely with onboard IT staff to identify surplus equipment needed to be offloaded at final port

Logistics:

Keep an updated schedule of when equipment is needed to allow for adequate time of loading equipment
Lead the coordination of finding storage spaces across the ship that are suitable for hardware until it can be deployed in final location
Coordinate with vendor to ensure resources are available for moving hardware from loading platform to the assigned storage location
Track hardware location on the ship
Help ensure storage locations are kept clean and in accordance to US Coast Guard guidelines

Additional:

Prepare Disney Cruise Line User IDs in advance to support vendors and other departments with access during the vessel commissioning period
Assist onboarding new vendors with technical hardware onsite

Basic Qualifications:

Comfortable and eager to work in a fast-paced environment with demanding timelines
Creative problem solving and remediation skills
Good communication skills with internal and external stakeholders as well as senior leadership

Preferred Qualifications:

Previous experience in the cruise line industry

Required Education:

Currently enrolled as a Junior or higher, or graduated within the past 12 months, from an accredited college/university, earning a degree majoring in Information Technology, Management Information Systems, Project Management or similar field or related work experience

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申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Imagineering (Germany) GmbH，其所屬的業務部門是 Disney Experiences。

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