Account Manager (Disney Institute)
工作概要:
For over 35 years, Disney Institute has helped business professionals learn the Disney approach to customer and employee experiences. Rooted in powerful business insights on leadership, creativity, employee engagement, and quality service, the Disney approach highlights stories and examples of our culture of excellence across the Walt Disney Company. Disney Institute helps professionals, teams, and organizations around the world adapt and apply these business insights to improve their own experiences. Disney Institute offers professional development in-person and virtually through public courses, private engagements for groups and advisory services for entire organizations. Disney Institute's mission centers on delivering world-class, immersive stories though impactful content, inspiring participants from across the globe.
Part of Disney Signature Experiences, Disney Institute is highly visible within The Walt Disney Company as well as externally, and we are on a path to growing the business. We are seeking our next Account Manager (Sales Manager) role that will support Disney Institute. You will develop strong long-term B2B relationships that result in the conversion of sales for Disney Institute products and services within a specified vertical to support strong revenue growth. You will be responsible for all aspects of new business development including, Account Management, account acquisition, executive overviews, needs assessments, proposal generation, and contract negotiations.
This role is considered on-site, in the office (Celebration, FL) 4 days a week, Monday – Thursday, and remote/WFH on Friday. This may change based on business needs.
You Will/Responsibilities:
Partner with internal stakeholders including appropriate Consultants, Content and Operations teams to communicate client needs as well as establish synergies with Disney departments globally.
Develop and manage individual Account plans, vertical/industry development, and individual sales budgets to meet or exceed revenue targets for identified verticals in support of overall long-term revenue growth.
Solely responsible to ensure a qualified base of outbound and/or inbound leads are generated through timely follow-up and communication with prospects to ensure a properly filled qualified pipeline.
Use industry expertise, knowledge, and business understanding to effectively communicate the value of Disney Institute services to the industry/affiliations.
Business Acumen, problem-solving, executive interaction, Organization development, knowledge of the industries, and knowledge of the learning and development industry are key.
This position will be responsible for specific verticals. Verticals may include Retail. Healthcare, Transportation, Financial, Sports/Entertainment/Tech and more.
You Will Have/Required Qualifications:
5+ years’ experience in B2B Sales and Account Management with consistently demonstrated success in meeting performance targets
Demonstrated experience in business development, proven ability to identify new business opportunities, lead generation, developing relationships with clients, and creating strategies to grow the business. Experience in commercial sales including industry knowledge and contacts in one or more of the following verticals: Retail, Healthcare, Transportation, Financial, Sports/Entertainment/Tech
Ability to develop long-term relationships and generate leads to identify, qualify, and nurture potential customers for Disney Institute services
Ability to articulate ROI on a service-based product sale to demonstrate the value of partnering with us
Experience developing business plans and strategies to reach new business opportunities
Experience conducting ongoing market research and competitor analysis
Presentation experience including creating in PowerPoint/Keynote and presenting to prospective clients and internal executives/leadership. Strong presentation (verbal and written communication) skills
Ability to assess organizational, leadership, and training needs and develop solutions/programs to address
Ability to manage multiple Accounts and develop teams to support Account solutions
Ability to address and develop relationships at a senior/executive decision-maker level, including Directors, VPs, and C-level Officers (C-Suite)
Proven aggressive selling style, while maintaining consistency with the Counselor Sales Approach
Demonstrated strong negotiation skills that result in maximum revenue generation and legal/brand protection as well as experience with networking, partnering, and influencing abilities
Proven ability to manage change, deal with multiple priorities, and handle confidential information
Demonstrated strong problem-solving and creative thinking abilities
Excellent internal partnering skills and organizational & planning skills
Demonstrated computer proficiency to ensure that proper and accurate CRM records are kept as well as working with Word, Excel, PowerPoint, Outlook, and MAC OS
Preferred Qualifications:
7+ years’ experience in B2B sales or alliance role with consistently demonstrated success in meeting performance targets
Experience selling a learning experience or understanding of learning and development products
Proven knowledge of the Training and Development/Consulting Industry
Demonstrated proficiency with DSCS, Siebel, SAP
Organization Development and Industrial Engineering knowledge
Knowledge and understanding of Disney Institute Programs and offerings
Required Education:
Bachelor’s degree or equivalent work experience
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Business Productions, LLC,其所屬的業務部門是 Disney Experiences。
Disney Business Productions, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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