Product Inventory Analyst, Disney Cruise Line

工作 ID 10105728 地點 Celebration, 佛罗里达州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Nov. 19, 2024

申請

工作概要:

Disney Cruise Line is a world-renowned leader in hospitality and entertainment and has been recognized as the top cruise line for families. Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew, and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community.

As a Product Inventory Analyst for Disney Cruise Line, you'll be at the heart of optimizing inventory strategies to enhance guest experiences and drive successful product rollouts. This role involves analyzing performance data to improve inventory utilization, managing guest inquiries, and introducing process improvements across both shoreside and shipboard operations. You’ll collaborate with cross-functional teams, including Disney Cruise Line Business Systems Management, to identify system enhancements, deliver innovative solutions, and actively participate in User Acceptance Testing (UAT) for system upgrades. Your problem-solving skills and creativity will directly impact guest satisfaction, ensuring seamless product launches and contributing to overall business growth.

The Product Inventory Analyst will report to the Product Inventory Manager and sits in Celebration, FL.

Responsibilities:

Leverage deep knowledge of Disney Cruise Line offerings to provide operational support, guide peers, and share insights.
Independently manage complex projects and departmental responsibilities, prioritizing tasks and confidential information with minimal oversight.
Oversee the configuration of Seaware packages, pricing structures, and inventory setup, ensuring timely website launches.
Advise collaboration partners on effective system usage, using JIRA for product tracking and guest-facing product introductions.
Support initiatives across various business areas, including onboard dining, merchandise, gifts and amenities, onboard hotel and entertainment inventory offerings, port adventures, tour operators at ports of call, and warehouse & logistics partners.
Identify efficiencies and drive creative solutions to business needs, while ensuring adherence to company policies and guidelines. Focus on innovation and process improvement.
Apply in-depth policy and system knowledge to make informed decisions, complete time-sensitive tasks, and communicate updates across all organizational levels.
Adapt to evolving priorities and support shoreside product development and shipboard/vendor operations in a dynamic environment, shifting strategies, and new product launches with minimal guidance.
Participate in User Acceptance Testing (UAT) for upgrades and enhancements to Disney Cruise Line systems, influencing potential system improvements.
Collaborate with revenue management, sales, marketing, digital, and communications teams to align strategies, achieving revenue and guest satisfaction goals.
Leverage yield management and analytical skills to support cruise product strategies through Business Objects and MicroStrategy.
Forecast inventory needs based on business trends and communicate these plans to fleet leaders and operators.
Support shipboard and shoreside teams by managing product modifications, cancellations, price adjustments, and updates for onboard activities, dining, merchandise, and amenities.
Negotiate and influence partners across various departments to meet and exceed revenue and guest experience goals.

Basic Qualifications:

4+ years of experience in system data management, project management, or operations, with a focus on business transformation and attention to detail.
Expertise in revenue optimization and guest experience enhancement in sectors like merchandise, food & beverage, or entertainment.
Strong communication and interpersonal skills, able to collaborate across technical and non-technical teams at all organizational levels.
In-depth knowledge of yield management and analytics, with experience using tools like Business Objects or MicroStrategy to improve cruise product strategies.
Demonstrated expertise in driving critical initiatives, guiding teams toward successful execution, and delivering innovative solutions in a fast-paced environment.
Skilled at prioritizing tasks, managing sensitive information, and providing guidance to cross-functional teams.
Proficient in Microsoft 365, including Smartsheet, SharePoint, and JIRA for tracking projects and system updates.
Adaptable to change, with experience guiding teams through evolving priorities and shifting strategies.
Flexibility to work weekends, evenings, and holidays as needed.

Preferred Qualifications:

Knowledge of the cruise and travel industry, specifically Disney Cruise Line.
Familiarity with Disney Cruise Vacations Internet and Intranet sites.
Proficiency with DCL core systems (Seaware, SilverWhere, Business Objects, MicroStrategy).
Advanced experience with JIRA for product and issue tracking.
Advanced skills in Microsoft 365 products.

Required Education:

Bachelor’s Degree or equivalent work experience.

Preferred Education:

Master’s Degree in Business Administration (MBA), Data Analytics, or a related field.

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

About The Walt Disney Company

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Magical Cruise Company, Limited，其所屬的業務部門是 Disney Experiences。

Magical Cruise Company, Limited 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

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