Product Inventory Manager, Disney Cruise Line

工作 ID 10106680 地點 Celebration, 佛罗里达州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Nov. 20, 2024

申請

工作概要:

“Disney Cruise Line is a world-renowned leader in hospitality and entertainment and has been recognized as the top cruise line for families. Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew, and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community.”

The Product Inventory Manager for Disney Cruise Line will lead the Programs Team, overseeing the pre-voyage booking experience for onboard and port adventures, as well as rotational dining room seating assignments, while supporting Hotel and Entertainment Operations. This role ensures that inventory is accurately represented on guest websites and data flows seamlessly to onboard systems across the fleet. You will manage cruise dining product inventory and yield strategies, including recruiting, hiring, and developing associates to meet or exceed revenue and operational goals. By fostering a culture of empowerment and creativity, you’ll drive innovative solutions within company policies, procedures, and strategic business plans. Additionally, you will build strong relationships with Cast and Crew to find opportunities for improvement in assignment standards, championing change, and leading the adoption of system enhancements. By planning resources throughout the project lifecycle, you will ensure successful project completion while balancing business needs with operational goals.

The Product Inventory Manager for Disney Cruise Line will report to the Manager, Product Inventory Programs and sits in Celebration, FL.

Responsibilities:

Develop an in-depth understanding of Disney Cruise Line offerings to support shipboard dining operations effectively.
Forecast dining inventory needs, adjust system limits based on trends and critical metrics, and communicate plans across fleets to meet revenue targets.
Influence team performance to enhance quality, efficiency, and effectiveness, achieving measurable results.
Prioritize and coordinate tasks with shoreside and shipboard teams, ensuring alignment with service level agreements.
Collaborate with marketing, technology, and revenue management partners to drive operational improvements.
Use policies, systems expertise, and data to make informed decisions, perform time-sensitive actions, and share critical information organization-wide.
Lead diverse departmental responsibilities while managing shifting priorities and aligning team strategies with business objectives.
Mentor and develop a diverse team, providing regular training, feedback, and growth opportunities to achieve operational excellence and individual development.
Apply Disney leadership principles to guide and inspire Cast Members, fostering their success through structured goal-setting and ongoing support.
Oversee compliance training and ensure Cast Members meet development goals, providing coaching and feedback to enhance performance.
Serve as the primary contact for escalated requests, analyzing issues and delivering solutions aligned with policies and operational constraints.
Cultivate a positive and inclusive team environment, empowering Cast Members to innovate and respond to changing priorities.
Oversee fleetwide dining seating practices, ensuring assignment deadlines are met and operational needs are supported.
Collaborate with shoreside partners on itinerary changes affecting dining inventory, ensuring seamless adjustments.
Stay informed on industry trends, competitive insights, and guest expectations, ensuring Disney Cruise Line offerings remain innovative and market-leading.

Basic Qualifications:

2+ years of leadership experience, including auditing performance attributes and coaching teams to drive performance improvements.
5+ years of experience with extensive knowledge of merchandise, food & beverage, or entertainment products, applying expertise to optimize revenue and enhance the Guest experience.
Proven ability to influence partners and deliver results at all organizational levels, showcasing strategic and tactical leadership skills.
Strong expertise in yield management, analytics, and business innovation, with a demonstrated background in process improvement and strategy development.
Comprehensive knowledge of inventory systems, operational procedures, and cross-functional collaboration to optimize efficiency.
Familiarity with Disney Cruise Line products, policies, and organizational structures to support both operational and guest-facing strategies.
Demonstrated success in managing complex projects, balancing priorities, and maintaining confidentiality.
Analytical problem-solving skills, with the ability to address technical and operational challenges while thinking strategically.
Proven ability to lead teams through change and ambiguity, adapting priorities to align cross-functional teams with organizational objectives.
Proficiency in inventory systems, product development, and reporting tools.
Travel may be required for this role.
Possess a valid Passport.

Preferred Qualifications:

5+ years of experience in project management, business transformation, or technology within operations or related fields.
Extensive experience managing the full system lifecycle, from requirements gathering to implementing technical projects.
Advanced system administration and technical support expertise.
Proficiency in systems such as Seaware, SilverWhere, Business Objects, AffairWhere, and Excel.

Required Education:

Bachelor’s degree or equivalent work experience.

Preferred Education:

Master’s degree in Business Administration, Operations Management, Hospitality Management, or a related field.

Additional Information:

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

About The Walt Disney Company:

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Magical Cruise Company, Limited，其所屬的業務部門是 Disney Experiences。

Magical Cruise Company, Limited 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

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