Crew Travel Planner

ジョブID 10115351 勤務地を選択 Celebration, フロリダ州, アメリカ合衆国 企業名 Disney Experiences 掲載日 Mar. 04, 2025

今すぐ応募

仕事内容:

“Disney Cruise Line is a world-renowned leader in hospitality and entertainment and has been recognized as the top cruise line for families. Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew, and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community.”

As a Crew Travel Planner for Disney Cruise Line, you will book and coordinate air travel for our crew members, ensuring seamless and timely arrangements for both repatriation and rejoining according to contract requirements. You'll engage regularly with crew members, shipboard leadership, and labor operations to expertly manage daily travel logistics, swiftly addressing any urgent or unexpected travel challenges that arise. To thrive in this dynamic environment, a solid understanding of air travel operations and international geography is essential. *As a vital part of our 24/7 operation, your flexibility will shine as you embrace variable shifts, including evenings, overnights, weekends, and holidays.

The Crew Travel Planner will report to the Crew Travel Manager and sits in Celebration, FL.

You Will:

Oversee all aspects of Crew Member travel, including flight bookings, air tickets, hotel reservations, and managing related invoices.
Collaborate and maintain communication with Shipboard Officers, Crew, and Human Resources to coordinate travel arrangements.
Streamline Crew Member travel logistics, ensuring the most suitable options based on business needs, using both published and contracted rates.
Track and manage financial data related to travel, providing detailed reports and updates to senior management.
Ensure compliance with ARC, airline, and immigration regulations.
Provide support to Air Sea and Corporate Travel teams as needed.
Participate in system testing and offer recommendations for operational improvements.

You Will Have:

1+ years’ experience in travel coordination or logistics, preferably using airline and travel reservations systems, with a strong background in customer service, administrative support.
Proficiency in Microsoft Office applications (Word, Excel), particularly Excel, for tracking financials and managing travel information.
Ability to adopt new software applications and processes and handle confidential information.
Proficient in managing crisis situations and emergencies, quickly identifying and resolving operational challenges through critical thinking in fast-paced environments.
Exceptional written and verbal communication skills, adept at tailoring style and content to effectively engage diverse audiences, including internal teams such as Human Resources, Crew Members, and various departments.
Exceptional organizational skills with meticulous attention to detail and strong follow-up capabilities, with the ability to manage multiple, concurrent travel arrangements accurately.
Proven service orientation with effective partnership and influencing abilities, capable of building strong relationships and partnerships across departments.
Proven customer service expertise, delivering effective support for Crew Members’ travel needs.
Flexible availability to support a *24/7 operation, including evenings, holidays, and overtime as needed.

Preferred Qualifications:

1+ years of experience in booking and pricing international and domestic flight arrangements, managing corporate travel, or handling crew logistics, preferably within the cruise or maritime industry.
Strong knowledge of world geography, coupled with practical experience in international travel and an understanding of crew rotations and global travel requirements.
Proficiency in using travel and booking systems such as Amadeus, or similar airline GDS platforms.
Experience managing travel budgets, processing invoices, and handling financial reporting related to travel logistics.

Required Education:

High School Diploma or equivalent.

Preferred Education:

Bachelor's Degree in Hospitality, Travel Management, Business Administration, or a related field or equivalent experience.

Additional Information:

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

About The Walt Disney Company:

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

#LI-SP2 #DXMedia

今すぐ応募

Disney Experiencesについて:

Disney Experiencesは、テーマパーク、リゾート、クルーズ船、ユニークなバケーション体験、製品などを通じて、ディズニーのストーリーとフランチャイズの魔法を世界中に届けています。ディズニーは、米国、欧州、アジアの6つのリゾート、トップレーティングのクルーズライン、人気のバケーションオーナーシッププログラム、受賞歴のあるガイド付きファミリーアドベンチャービジネスを有し、旅行業界でひときわ輝いています。さらに、ディズニーのグローバルコンシューマー製品事業には、世界をリードするライセンスビジネス、世界最大の子ども向け出版ブランド、あらゆるプラットフォームのゲームにおける世界有数のライセンシング、世界中のロケーションおよびオンラインのディズニーストアがあります。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはMagical Cruise Company, Limitedという事業部門の一つであるDisney Experiencesでのお仕事です。

Magical Cruise Company, Limited は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

技術的な問題がある場合は、「よくあるご質問」をご覧ください。

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この場所を探索するフロリダ州セレブレーション

オーランドから南西へ25分行くと、絵に描いたように美しく、祝福されたコミュニティが広がっています。そこは他とは比べられない場所です。1990年代にウォルト・ディズニー・カンパニーによって整備され、フォーブス誌の「アメリカで最も美しい地域」のひとつに選ばれたそのコミュニティは、南部の伝統的な町に着想を得た建築物が並ぶ、のどかなダウンタウンが特徴です。