Asset Protection Specialist
工作概要:
Overview:
At Disney, we are storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts, and a cruise line to sports, news, movies, and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we are constantly looking for new ways to enhance and protect these exciting experiences!
We are seeking an Asset Protection Agent to aid the Disney Store Cast in supporting a safe and secure environment for Cast Members and Guests! This is accomplished through proactive deterrence, identification, and resolution associated with suspicious activity and potential unsafe behaviors.
This role reports to the Asset Protection Manager with daily oversight by Store Leadership.
This position is at our Times Square Disney Store in New York.
What You Will Do:
Act as a visible deterrent to potential risk at store entrances/exits and throughout the store to maintain high visibility while monitoring and responding to any escalated incidents of suspicious activity, unsafe behaviors, and other potential workplace security concerns
Use niche training related to Retail Counterterrorism and Workplace Security Programs to identify, deter, and report activity related to aggressive behavior, civil unrest protests, imminent threats, terrorism, etc.
Conduct onsite security and safety inspection and audits (in-person and via CCTV where applicable), respond to raised and identified risks to Store Leadership and Corporate Asset Protection
Support investigations through the use of exception based and POS reporting
Support emergency preparedness and crisis response programs to help mitigate potential impacts
Support Cast and Guest needs and promote a risk-adverse culture
Assist store Cast with response to Electronic Article Surveillance (EAS) activations when needed
Conduct camera and alarm monitoring, related incident notification, investigation, trend analysis, and case management documentation
Conduct Cast Member and vendor site access security screening related to bag/package/coat inspections
Act as Law Enforcement liaison and the security/safety point of contact for regional industry and partners
Demonstrate and act following Disney values, behaviors, and guidelines
Oversee third-party security teams to ensure seamless integration with internal security operations
Required Qualifications & Skills:
4-5 years of Asset Protection/Loss Prevention/Security/Guest Service experience
Attention to detail, ability to prioritize tasks
Proficient in the use of non-escalation/de-escalation techniques to mitigate both guest service and potentially life-threatening scenarios
Ability to clearly communicate with multiple business sectors as well as act as a liaison to internal and external security partners and Law Enforcement
Ability to initiate, manage and bring to conclusion, Safety & Security lead projects
Ability to lift boxes that weigh up to 40 pounds and climb a ladder
Availability to work a flexible schedule that meets the needs of the business including evenings, holidays, and weekends
Ability to take the lead when handling critical security/safety related incidents and make informed decisions
Comfortable presenting training & awareness collateral using 1 on 1 role plays and group settings
Valid Security Guard license issued within State of employment
Preferred Qualifications:
Detailed understanding of Asset Protection and Security procedures, regulations, and practices
Understands Safety practices and procedures
Experience utilizing physical security technology including retail CCTV systems, Access Control, 2-way communication devices, EAS systems
Experience analyzing Exception Based Reporting and POS data
Proficient in incident management/case reporting
Experience using Microsoft office suite
First Aid/CPR/AED certified
Education:
High School Diploma or equivalent required
Preferred degree within Criminal Justice, Public Safety, or similar related fields
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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The pay rate for this role in New York is $16.50 to $23.92 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
關於Disney Store:
Disney Store 及 shopDisney 是 Disney Parks、Experiences and Products的零售銷售部門,亦是 The Walt Disney Company (NYSE:DIS)及其聯營公司的業務部門,將 The Walt Disney Company 的品牌擴展至商品領域。在北美洲、歐洲、日本和中國的 Disney Store 及 shopDisney 為 Disney 所擁有並由其與營運。Disney Store 及 shopDisney 售賣包括獨家產品系列在內的優質產品與書籍,為主要娛樂提案及 Disney、Pixar、Star Wars、Marvel 和 National Geographic 的人物作支援及宣傳。shopDisney.com 是適合所有年齡層顧客的美國電子商貿熱點,提供一系列來自 Disney 及授權商的最佳精選產品、全球系列及合作計劃,其中包括時尚服飾及配飾、玩具、家居及收藏品。Disney Store 及 shopDisney 為客戶呈獻的魔幻購物體驗,只能在 Disney 這個世界一大成功娛樂公司中找到。目前北美洲、日本、中國與歐洲均設有 Disney Store,還設有以下網上商店:www.shopdisney.co.uk、www.shopdisney.de、www.shopdisney.es、www.shopdisney.fr、www.shopdisney.it 和 www.disneystore.co.jp 。如欲了解詳情,請在 www.facebook.com/shopDisney、www.instagram.com/shopDisney 及 www.twitter.com/shopDisney 上關注我們
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Store USA, LLC,其所屬的業務部門是 Disney Store。
Disney Store USA, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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