Sr Manager, Business Operations

工作 ID 10115121 地點纽约, 纽约州, 美國 / 圣莫尼卡, 加利福尼亚州, 美國 有意工作的公司 Disney Entertainment 日期已公佈 Mar. 11, 2025

申請

工作概要:

At Disney, we‘re storytellers, making the impossible, possible. We deliver unparalleled creative content to audiences around the world. We do this through cutting-edge technology and by pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks.

Disney Advertising Sales (DAS) drives the advertising revenue across platforms for the entire media portfolio – including Disney+, Hulu, ABC, ESPN, Freeform, FX, National Geographic, Disney Channels Worldwide, and more.

Job Summary:

The Senior Manager, Business Operations will lead a team focused on delivering performance metrics, actionable insights, and reporting that directly influence key business decisions. Reporting to the Director, Business Operations, this role ensures data quality, aligns sales reporting methodologies, and champions process improvement initiatives to drive operational efficiency.

This role plays a critical part in identifying revenue trends, enhancing sales performance, and delivering data-driven recommendations to support strategic organizational goals. This person is expected to be a strong problem-solver, leveraging both quantitative and qualitative methods to enable decisions to effectively drive the company’s growth objectives forward. They will partner with the Sales leadership team, Finance, Operations, Sales Enablement, and Revenue and Yield Management teams to tie strategic business initiatives to metrics, reporting and analytical insights. They will champion and develop clear rationale to justify process improvements and resource allocation/investment decisions that materially increase speed to market and reduce costs. Finally, they will work with sales leaders and key partners to enable good decision-making by understanding their business, highlighting risk/opportunities via analytics and marketplace context.

Responsibilities and Duties of the Role:

Drive Strategic Alignment & Operational Excellence

Deliver critical support to sales management and cross-functional partners, ensuring that sales operations are optimized for efficiency and effectiveness.
Partner with leadership to align business operations with growth strategies, providing insights that inform strategic decision-making.
Develop and advocate for streamlined processes, optimized procedures, and improved sales support systems to enhance sales force performance.

Lead Process Improvement & Automation

Identify and implement process automation opportunities to enhance operational efficiency and reduce manual efforts.
Regularly monitor key performance metrics and drive continuous improvement initiatives that optimize workflows and resource allocation.
Act as an operational expert, leading complex projects and ensuring successful execution of department-wide initiatives.

Provide Data-Driven Insights & Reporting Governance

Ensure accuracy, consistency, and reliability of data across reporting systems, working with cross-functional teams to uphold governance and standards.
Oversee the development of ad sales strategies, providing leadership with long-term insights to drive revenue and operational improvements.
Guide strategy for operational reporting enhancements, ensuring data is leveraged effectively to support decision-making.

Manage & Analyze Data to Drive Business Impact

Lead the development of sales performance reports, dashboards, and analytics, providing actionable insights to leadership.
Identify key trends and deliver data-driven recommendations that align with revenue goals and market dynamics.
Support senior leadership with executive summaries and high-impact business reports to inform strategic direction.

Develop & Communicate Strategic Plans

Collaborate with business leaders to develop and communicate ad sales strategies, ensuring alignment with company growth objectives.
Foster seamless collaboration between Sales, Product, Finance, and other operational teams, driving cross-functional initiatives that enhance business performance.
Guide the team in developing operational best practices, ensuring consistency and accountability across reporting structures.

Required Education, Experience/Skills/Training:

Experience

7+ years in media or related field, with experience in ad sales, strategic planning, business development, consulting or analytics preferred
Demonstrated ability to lead and manage people across functions and projects to contribute to the success of a large & matrixed organization
Experience building relationships with and influencing colleagues across departments to meet target delivery dates.

Skills

Strong understanding of media math, addressable advertising, and the distribution platform landscape.
Excellent communication, presentation, and storytelling skills with the ability to influence and persuade senior leadership and stakeholders.
Strong analytical, problem-solving, and critical thinking skills, with the ability to synthesize complex data and provide actionable insights and recommendations.
Skilled at translating data into powerful stories via advanced PowerPoint or Keynote skills.
Adept technical/functional experience in Excel.
Ability to leverage AI for automating tasks, improving workflow efficiency, and enhancing decision-making processes.
Ability to navigate a highly complex, matrixed, organization.
Relentless curiosity, flexibility and willingness to challenge the status quo.
Able to work comfortably & confidently under pressure and aggressive deadlines.
High level of integrity, accountability and dedication.

Education

Master’s degree or MBA preferred

#DisneyAdvertising

The hiring range for this position in New York, NY is $157,600 - $192,600 per year, and in Santa Monica, CA is $150,500 - $183,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Entertainment:

在 The Walt Disney Company (Corporate)，你會看到公司強大品牌背後各業務如何融會交流，建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子，你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜，同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Hulu, LLC，其所屬的業務部門是 Disney Entertainment。

Hulu, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

遇到技術問題？查看常見問題以尋求協助。