IT Specialist - WABC
工作概要:
Disney Entertainment’s eight-owned ABC stations are multiplatform leaders in local news and information. WABC-TV has been the leader in local news and entertainment programming in the New York City area for more than 60 years. Producing more than 45 hours of live, local news and weather each week, Channel 7 “Eyewitness News” is the most-watched local news in New York and the United States. WABC-TV also produces the No. 1 syndicated talk show, “LIVE with Kelly and Mark,” which is seen in more than 200 markets across the U.S. Quality news and programming, groundbreaking technology, and ongoing community outreach are the hallmarks of excellence that have consistently kept WABC-TV New York’s No. 1 station and the most-watched television station in the nation.
WABC-TV’s award-winning technology team is seeking an Information Technology Specialist. As the first responders to technical issues, IT Specialists play a critical role in ensuring seamless news gathering, production, and distribution. The ideal candidate will provide exceptional frontline support and contribute to shaping the future of WABC-TV.
WABC-TV is a 24 x 7 x 365 broadcast facility as such non-regular hours including weekends and holidays will be required
Responsibilities:
- Provide client focused support for users at WABC including but not limited to: Control Room, Studio, Newsroom, and Distribution systems
- Pro-actively engage end users throughout your shift to learn of challenges and successes while production is progress
- Collaborate with the technology team at WABC and beyond to resolve longer-term challenges that cannot be immediately resolved
- Maintain knowledge of Virtual Desktop systems and technologies in use by WABC-TV
- Maintenance and integration of new technologies with existing infrastructure, and ensuring they are conforming to company standards, security policies and regulations
- Troubleshoot and remediate complex systems in a fast-paced time sensitive live production and broadcast operation
- Analyze root cause to determine operational or technical issues and take necessary corrective action to prevent the issue from reoccurring.
- Participate with writing and collaborating on technical documentation for both technical and non-technical audience
- Interact with end users in News, Programming, Production and Creative Services on systems. Provide direction and training to them when issues arise during the day-to-day operations
- Ownership of Projects and Troubleshooting tickets through resolution
- Other duties as directed by Technology Department
Basic Qualifications:
- High School diploma or equivalent
- Highly organized and capable of monitoring and responding to high volumes of various forms of electronic communication
- Ability to communicate across the organization at all levels including operational staff and senior leadership
- Ability to Self-Manage tasks/projects while providing important updates to leadership team in a timely manner
- Strong knowledge and experience working with Active Directory, Apple and Microsoft desktop/server environments, TCP/IP and Cisco Networking, and Server Virtualization (VMWare) and SAN infrastructure
- Building and Implementing traditional IT and Broadcast systems utilizing current imaging technologies, such as MS Systems Center
- In depth experience supporting a broad range of technology such as mobile devices, laptops, desktops, and enterprise class servers
- Understanding of bare metal setup inclusive of building computer images and update packages
Preferred Qualifications:
- Bachelor’s degree in computer science/network engineering/data communications or related field or equivalent years of experience
- Highly organized and capable of monitoring and responding to high volumes of various forms of electronic communication
- Familiarity with video streaming protocols such as SRT and NDI
- Proficient with one or more scripting languages like VB/.BAT/PowerShell and have experience with MS SQL database management
- Experienced with Adobe Creative suite and additional video editing software
The hiring range for this position in New York, NY is $98,646 to $132,330 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於ABC Owned TV Stations:
Disney Entertainment Television 集團為公司的串流平台及其有線和廣播網絡創造原創的娛樂和新聞內容。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 WABC Television (New York), LLC,其所屬的業務部門是 ABC Owned TV Stations。
WABC Television (New York), LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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