Merchandise Seller - The Lion King
工作概要:
Job Summary:
The merchandise seller is responsible for providing exceptional Service whilst selling merchandise and creating magical memories for Guests from around the world! Whilst handling payment transactions and inventory with accuracy, they create a fun and engaging experience for Guests of all ages, contributing to the overall success of the retail business. By helping a family choose the perfect souvenir or stocking the shelves with the latest merchandise, this role plays an integral part of making every Guests visit and memorable one.
The role has a large impact on the efficiency of daily operations and is required to achieve tasks in a positive, proactive, and professional manner; whilst collaborating with colleagues to meet goals. As a revenue generating role this job requires individuals to achieve results through proactive selling, a focus on promotions & incentives, adapting to different sales areas & techniques, and maximise opportunities for sales throughout a sales period.
Responsibilities:
· Meeting sales, service, and presentation goals
· Proactively welcoming Guests, assisting in selecting merchandise and providing information about products.
· Operating the EPOS till system accurately and handling transactions effectively.
· Maintaining accurate inventory records and restocking merchandise as needed.
· Supporting in dressing displays and arranging Merchandise to attract Guests, maintaining Disney Brand standards.
· Keeping the shop or kiosk areas clean and organised.
· Maintaining a positive, smiley and friendly attitude towards Guests and colleagues; demonstrating a commitment to equality, diversity and inclusion in all actions.
· Consistently and appropriately offering promotions or upselling products to enhance the guest experience, and meeting sales targets.
· Keeping up to date with product knowledge and sales promotions.
· Following safety and security procedures to prevent loss and theft of merchandise.
· Attending team meetings and training sessions.
· Assist with stock deliveries.
· Working both independently and as part of the team to meet performance goals, shared team goals and maintain efficiency.
· Adhering to all set policies, procedures, and administrative requirements.
Basic Qualifications:
· No previous experience is required, but experience in retail or customer service is a plus
· Strong communication skills and ability to engage with Guests
· Comfortable working in a fast-paced environment
· Ability to work flexible hours, including evenings, weekends, and Bank Holidays
· Cash and stock handling experience
· Customer service skills
· Ability to work well in a team environment
· Good attention to detail
· Positive can-do attitude
關於The Walt Disney Company (EMEA):
Disney EMEA 旨在透過在 29 個國家的辦事處在 59 個市場營運的超過 6,000 名員工團隊在極其多樣化的多個國家推動增長、創新和品牌親和力。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 The Walt Disney Company Limited,其所屬的業務部門是 The Walt Disney Company (EMEA)。
The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時,將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化,所有人的想法和決策都有助我們發展、創新、創造最好的故事,並與瞬息萬變的世界息息相關。
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探索此地點 EMEA
Disney EMEA 旨在透過在 29 個國家的辦事處在 59 個市場營運的超過 6,000 名員工團隊在極其多樣化的多個國家推動增長、創新和品牌親和力。
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