Senior Manager Facilities Operations

工作 ID 10112291 地點 Celebration, 佛罗里达州, 美國 有意工作的公司 Disney Cruise Line 日期已公佈 Feb. 13, 2025

申請

工作概要:

Under the oversight of the Director Technical Operations, The Senior Manager of Facility Operations will be responsible for the following:

All Interior Maintenance & Show Quality Standards (SQS) of the company’s fleet and private destinations.
Interior maintenance of Guest and ‘back of house’ areas, for the fleet and private destinations.
Interior technical/operational advice and assistance to the ships and DCL’s private destinations as required.
Develop, schedule, financially plan and execute long term integrated interior maintenance plans.
Develop, schedule, financially plan and execute interior related projects.
Interior maintenance & SQS standards documentation to be updated, and kept up to date, in the company’s system of record.

Responsibilities:

Maintain Disney Cruise Line® Interior Maintenance & SQS standards.
Responsible for departmental budgets for areas of responsibility.
Standardizing shipboard operating procedures for areas of responsibility.
Liaison with USCG, Lloyd's Register, and USPH for areas of responsibility.
Assures operational compliance with applicable International, Flag State, Port State, classification society requirements and company policies.
Oversee and monitor Interior & SQS maintenance of Disney Cruise Line® fleet and private destinations along with ensuring that the procedures are followed, documented and the associated records are archived in AMOS.
Review and maintain operational standards for Interior Maintenance & SQS standards.
Build partnerships within WDI, shipboard teams and private destinations teams responsible for interior maintenance.
Provide solutions as needed and see that corrective and preventive action is taken on issues within area of responsibility.
Assist with planning and execution of long-term maintenance plans (including dry docking and wet docking periods) in liaison with ship Steering Committees and Shore Departments.
Complete Annual Vessel Assessments in respect to ship-wide maintenance aspects.
Oversees the upkeep and accuracy of the company’s database and archives of fleet Interior technical drawings and manuals within areas of responsibility.
Assist the Executive Director of Technical Operations with Officer development training and promotion planning, seeing that content of the Learning Management System is updated as required.
See that reported Show Quality Standard (SQS) related maintenance and repair issues under area of responsibility are dealt with efficiently.
Oversee maintenance of shipboard Interior areas for all disciplines in direct relation to areas. This includes warranty issues, maintenance (preventative and long term), safety, regulatory, operational budgets, and equipment/inventory control.
Responsible for the corrective action in the use of the vessel Asset Issues Maintenance System (AIMS).
Supports shipboard refurbishment projects during dry dock, as needed, including project budgets, vendor bids/contracts, scopes, and schedules.
Partner with Walt Disney Imagineering in new vendor and materials research for dry dock and in service-related projects.
Review and verify Fleet Interior maintenance is completed as required under Lloyds Register.
Responsible for AMOS system administration concerning Marine, Technical and Interior departments for Marine and Technical Operations Office Staff, Ships, and private destinations.
Review and maintain Marine and Technical Operations Interior Maintenance LOGs in compliance with LOG policies and procedures for onboard departments within areas of responsibility.
Assist Executive Director Technical Operations as required and maintain ongoing dialogue regarding reported vessel interior technical operational aspects and actions taken to address reported incidents.
Review vessel and shore submissions under the Request For Change (RFC) process in order to identify specific Regulatory or Classification Society requirements to be met.
Assist the Fleet in implementing material changes or changes to operation procedures to address root cause analysis findings under the Continuous Improvement Report (CIR) process in DCLIMS.
Responsible for upholding the general safety management responsibilities in the Safety Management System within areas under their control.
Responsible for implementing and maintaining Safety Management System policies and procedures relative to areas of responsibilities.
Review and coordinate development of amendments to SMS policy and procedures prior to sending them to the Executive Director Technical Operations for final approval.

Basic Qualifications:

3-5 years of experience in shipboard operations, maintenance, or technical management, particularly in interior systems and maintenance.
Familiarity with international maritime regulations, including those from USCG (U.S. Coast Guard), Lloyd’s Register, USPH (U.S. Public Health), as well as classification society requirements and industry standards.
Experience using AMOS or similar maritime asset management systems for tracking and maintaining ship technical equipment, repairs, and maintenance logs.
Ability to assist with or manage projects related to dry docking, refurbishment, and other operational maintenance activities. This includes overseeing budgets, vendor management, and schedules.
Experience with managing operational budgets, particularly for maintenance areas, and ensuring adherence to financial plans.
Knowledge of best practices in maintaining shipboard interior areas (including safety, regulatory, and equipment control) to ensure operational efficiency and quality.
Ability to communicate effectively with internal teams (including Walt Disney Imagineering), shipboard teams, vendors, and shore-based teams, as well as regulatory authorities.
Understanding of SMS policies and procedures as they relate to shipboard maintenance, safety, and operational compliance.
Experience in coaching or mentoring shipboard staff and supporting officer development, training, and promotions within technical operations.
Proven ability to ensure the accuracy and thoroughness of maintenance records, technical drawings, and manuals, including proper archiving in systems like AMOS.

Preferred qualifications

Certifications such as Certified Marine Surveyor, Project Management Professional (PMP), or ISO 9001 Quality Management would be an advantage for handling shipboard maintenance and compliance.
Expertise in ensuring show quality standards and the integration of these standards into routine maintenance schedules and operational procedures.
Experience managing or supporting ship dry docking projects, including managing schedules, vendor contracts, budgets, and quality control of new materials.
In-depth understanding of the Safety Management System (SMS) as it pertains to interior maintenance and compliance, with knowledge of how to develop, review, and implement SMS policies and procedures related to interior systems.

Education

Bachelor’s degree in marine engineering, Technical Operations, related field or relevant work experience.

申請

關於Disney Cruise Line:

作為遊輪行業的領導者，迪士尼遊輪公司提供了一個家庭可以重新連結、成人可以充電、兒童可以體驗迪士尼所提供的所有魔力的環境。客人可以從世界各地的港口出發，開啟令人興奮的旅程，前往加勒比海、巴哈馬、阿拉斯加和歐洲等地。在我們不斷成長的船隊和巴哈馬的迪士尼島嶼目的地上，我們出色的船員和演職人員為我們的客人提供只有迪士尼才能提供的傳奇迪士尼服務和迷人的娛樂。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Magical Cruise Company, Limited，其所屬的業務部門是 Disney Cruise Line。

Magical Cruise Company, Limited 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

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