MTO Project Scheduler

工作 ID 10113508 地點 Celebration, 佛罗里达州, 美國 有意工作的公司 Disney Cruise Line 日期已公佈 Feb. 20, 2025

申請

工作概要:

As the Marine and Technical (MTO) Project Scheduler, you will maintain the safety and integrity of the Disney Cruise Line fleet. Vendors need to sail regularly for maintenance and other projects. You will be focused on working with Project Managers for Internal Request for Guest Stateroom (IRGS) submittals and cabin bookings.

You will report to the Manager, Technical Integration.

Responsibilities

Instrumental in working hand-in-hand with Revenue Management to block and book cabins avoiding peak times and addressing Disney Cruise Line Business and Operational needs, with a focus on improving revenue and minimal guest impact.
Partner with Operations Managers for scheduling, booking, and securing cabins. Coordinate with other DCL departments to assist with back-to-back sailings required for essential maintenance work.
Submit all approved IRGS travel requests into the DCL Revenue Management site for processing and maintain current sailing lists for IRGS requests on the MTO Teams site.
Communicate expected Vendors/Cast/Crew sailing on behalf of MTO to Shoreside and Shipboard teams for upcoming sailings, including any communications related to immigration issues and shipboard expectations.
Partner with Immigration Compliance to obtain approvals for special vendor embarkations and debarkations to ensure DCL does not violate any foreign immigration laws. Coordinate with Guest Services for mid-cruise vendor embarkations and disembarkations.
Communicate frequently with Vendors throughout the booking process, maintaining deadlines and ensuring accurate processes are followed, and continuing communication once onboard the ship to address any ongoing project updates.
Partner with Shipboard Guest and Crew Services Managers regarding any issues related to stateroom assignments for vendors/Crew sailing on behalf of MTO. Help maintain ongoing communications with other essential shipboard team members related to any urgent requests.
Partner with the Terminal Operations teams at all home ports, as well as Shipboard Guest Services and Security/Clearance, for any last-minute bookings, cancellations, etc.
Help with Daily Visitor Safety System (SVAM) entries for day visit boarding requests for vendors and cast. Ensure required Customs & Border Protection (CBP) information is accurate and up-to-date.
Prepare and send required DCL joining letters for Vendors/Cast when traveling to/from abroad.

Required Qualifications

Strong understanding of business operations
Relationship building – with fellow cast, shipboard teams, and outside vendors
Strong organizational skills and attention to detail
Outstanding communication abilities
Skilled at navigating fast-paced environments, adeptly managing shifting priorities and unforeseen adjustments with ease
Knowledge of Microsoft Excel (can maintain complex spreadsheets) and other Microsoft programs
Proactive approach to foreseeing future needs and a dedication to refining processes to optimize workflow efficiency

Preferred Qualifications

Knowledge of Disney Cruise Line booking systems (e.g. Seaware)
Experience supporting a complex process-driven operation
Knowledge and experience with the internal guest statement request (IRGS) process, SAP travel & expense, and SVAM
Bilingual/multilingual (written/verbal)
Cruise industry knowledge
Able to manage multiple projects at a time and can independently prioritize and meet deadlines

Education

High school diploma, GED or equivalent experience

申請

關於Disney Cruise Line:

作為遊輪行業的領導者，迪士尼遊輪公司提供了一個家庭可以重新連結、成人可以充電、兒童可以體驗迪士尼所提供的所有魔力的環境。客人可以從世界各地的港口出發，開啟令人興奮的旅程，前往加勒比海、巴哈馬、阿拉斯加和歐洲等地。在我們不斷成長的船隊和巴哈馬的迪士尼島嶼目的地上，我們出色的船員和演職人員為我們的客人提供只有迪士尼才能提供的傳奇迪士尼服務和迷人的娛樂。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Magical Cruise Company, Limited，其所屬的業務部門是 Disney Cruise Line。

Magical Cruise Company, Limited 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

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