Senior Systems Engineer
工作概要:
Your role?
The Senior Systems Engineer is responsible for the planning, implementation and maintenance of systems that contribute to the smooth running of all technology in Sydney, working as a member of the global ILM Production Systems Operations team.
The role is responsible for developing and maintaining the core services of ILM and it’s divisions globally, ensuring the smooth and efficient deployment and execution of core services for use by other IT, IS, & engineering teams and throughout the user base. They will be active in both development projects and service support. Key to the role is implementing and maintaining hardware, operating system images for Windows and Linux, virtual infrastructure standards, tools and other systems that enable core IT services across the company’s locations globally.
As well as drawing on traditional IT techniques, the team takes advantage of modern DevOps approaches to ensure the availability of IT services that provide the core foundation essential for the smooth operation of our multi-site, award winning visual effects company.
What will you be doing?
- Act as a technical lead on key technology projects, ensuring implementations follow best practices and are in line with project objectives.
- Subject matter expert in Linux, Automation and Cloud based technologies.
- Provide internal level 3 support on technologies within IT Operations.
- Drive operational efficiencies of the IT infrastructure to the highest levels, through implementing effective service monitoring, maintenance programs and foundational system design with a global perspective.
- Work closely with other technical groups to ensure that IT standards and technologies are in line with overall technical direction and security posture of ILM.
- Maintain documentation and processes around key IT services in the organization.
- Mentor other Systems Engineers and Administrators to advance their technical knowledge of systems management, automation and DevOps strategies.
- Provide excellent customer service support, including clear verbal and written communications.
- Must be available via mobile phone to participate in team on-call rotations during work and non-work hours.
- Participates in the activities of the globally distributed IT team, including: development and support activities, regular status and planning meetings as time zones permit.
- Collaborate closely with IT, PE, IS and R&D teams globally.
- Ensures the high availability of configuration management and service deployment systems.
- Maintains a working knowledge of industry trends and technical advancements.
Education & Experience:
- Bachelor’s degree in Computer Science, or equivalent professional experience.
- 8-10 years of experience as a professional IT engineer / administrator, preferably in the visual effects or computer animation industries, building and supporting IT systems in a multi-platform high performance production environment.
- Experience mentoring others in company procedures.
To be a contributing member of this team, you will have a mix of these skills:
- A thorough knowledge of industry-specific technologies including high-performance NAS/SAN systems (eg. Isilon, NetApp, 3Par etc.) and distributed rendering/computing technologies.
- Deep understanding of IT security concepts, procedures and implementations.
- A working knowledge of networking and security concepts and technologies.
- Extensive Linux system administration experience using mainstream Linux OS.
- Thorough understanding of system performance issues and tuning.
- Proven experience designing, building, automating and running large-scale technical infrastructures in a multi-site, multi-platform environment.
- Experience with configuration management systems eg. Ansible, Teraform, CFEngine, etc.
- Experience in the following technology products: Microsoft Active Directory, Microsoft SCCM, VMWare, Veeam Backup, Amazon Web Services or Google Cloud Platform.
- Understanding of DNS, DHCP, LDAP, Kerberos, and OAUTH2/SAML2.0 systems.
- A clear and concise communicator, written and verbal, with the ability to keep end users informed of progress and managers informed of requests.
- An effective listener: able to engage with and understand others to discover what their requirements are.
- A great team player with a proven ability to resolve problems professionally, systematically and with a collaborative approach.
- Time management skills are key - must be able to prioritize a multitude of requests and not be afraid to ask for help if the path isn’t clear.
- Passionate about delivering rigorous follow-through on assigned tasks.
- An agile, flexible and quick thinker: this is an energetic, dynamic environment requiring an ability to adapt to rapidly changing requirements.
- Detailed oriented, highly organized self-starter, able to multi-task without supervision.
- Strong customer service attitude and skills.
Preferred Skills / Competencies:
- Knowledge of ITIL framework concepts.
- Familiarity with Blade workstations, Teradici portals etc.
- Understanding of different project management methodologies.
- Experience with containerization systems such as Docker or Kubernetes.
- Familiarity with SQL databases, such as Oracle SQL, MS-SQL, PostgreSQL or MySQL.
- OS deployment techniques such as PXE and kickstart.
- Experienced with monitoring technologies such as PRTG, InMon, Zabbix, etc.
- Experienced with designing and implementing CI/CD pipelines.
JoinILM
At Lucasfilm/ILM we believe that diversity, inclusion and belonging are integral to our company. We are at our best when our people at all levels reflect the vast life experiences of our audiences, and we thrive when ideas and decisions from all are valued and represented. If you are passionate about the role, but don't fit every criteria of the posting, we encourage you to still apply. We want to hear your story.
關於Industrial Light & Magic:
ILM 由 George Lucas 於 1975 年創立,擁有世界領先的設施,服務電影、商業製作和吸引力產業。ILM 已為 325 多個拍攝影片創造了視覺效果,並在有史以來全球票房前 10 名中的 7 部中發揮了重要作用,並在前 50 名中參與了 25 部。ILM 設定了視覺效果的標準,在電影歷史上打造一些極有魅力的角色。公司為數碼革命的前沿,繼續在視覺效果、VR、AR以及沉浸式影院中開辟新天地。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 ILM (Australia) Pty. Ltd.,其所屬的業務部門是 Industrial Light & Magic。
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