Project Manager (Systems Support)
工作概要:
The Project Manager (Systems Support) is responsible for overseeing programs for the Resort Closed-Circuit Television (CCTV), Key Boxes, Access Control System, and other Security related systems supporting Disneyland Resort. The Project Manager will partner with project teams to ensure security standards are met in new Resort Facility Asset Management (FAM), Walt Disney Imagineering (WDI), and Operations projects (CCTV, Access Control, etc.). You will partner with business leaders to effectively initiate projects, articulate the purpose and goals clearly, and follow through with the project to successfully accomplish those goals. You will ensure the requirements and considerations of Resort and Corporate Security partners are met in all aspects of project development and that they are fully tested before implementation. The Project Manager will actively communicate with leaders and partners regarding the status, challenges, risks, and learnings associated with projects. You may lead work sessions to problem solve, connecting appropriate partners and stakeholders to achieve buy-in towards successful program execution as well as lead the development and sustainment of initiatives and process improvements to exceed expectations in the execution of assigned projects. You will have the opportunity to develop standards with appropriate partners for contracted vendors to maintain equipment. This role may touch both hardware and software.
The Project Manager (Systems Support) role is considered fully on-site, in office in Anaheim, CA and reports to the Program Manager, Digital Guest Experience/Wireless Services for Disneyland Resort.
You Will/Responsibilities:
Prioritize work and gain buy-in from stakeholders on that prioritization. You may manage multiple projects at once across different areas of the business.
Oversee, mentor and provide guidance for hourly Cast.
Oversee and direct vendors (and contractors) on projects and day to day maintenance and repair. Cultivate relationships with vendors to stay abreast of changes in the industry.
Communicate status of all work and operational impacts of planned work while fostering an atmosphere of transparency.
Manage and prioritize the repairs and replacement of CCTV with the evolving security standards and constant construction within the Resort.
Function as the key subject matter expert (SME) for, SAMs (key boxes), CCTV and Access Control System.
Ensure team meets project deliverables and tasks in a timely and effective manner.
Closely manage project meetings, timelines, & budgets. Identify project-related risks and propose mitigation plans.
Conduct project meetings, site walks, and complete necessary administrative duties.
Cultivate relationships with vendors and other partners within The Walt Disney Company.
Monitors Access Control and CCTV systems to ensure all systems are operational, opening tickets for vendors as needed. Coordinates the GAS alarms and panic alarms (on Access Control System) to activate the CCTV cameras.
Integrates multiple security systems to work together.
Functions as systems administrator for multiple security systems, accountable for access levels, adds, edits and removals.
Audits access levels to ensure compliance with company standards.
You Will Have/Required Qualifications:
3+ years’ experience in Project Management (ideally supporting a technical/systems area or business).
Knowledge of Theme Park operations and related disciplines.
Technical/Systems knowledge including Lenel administration functions and Key boxes that tie into Lenel. Genetec administration and CCTV. Preferred experience working and/or interacting with security operations teams.
Ability to function well under pressure, manage multiple priorities, and meet established deadlines.
Proficiency in spreadsheet, word processing, and project management software and aptitude for learning other software packages.
Outstanding attention to detail and strong organization skills. Excellent verbal and written communication skills including follow through and ability to solve problems.
Ability to build relationships with team members and partners resulting in effective collaborations
Proven ability to effectively collaborate with internal and external stakeholders. Cross functional experience preferred.
Experience working directly with vendors and contractors. Prefer experience managing vendors/contractors within a systems environment (hardware and software).
Facilitate culture that exhibits trust, collaboration, empowerment, and inclusion.
Demonstrated flexibility and willingness to work a variety of schedules including weekends, holidays, and some on-call hours as needed.
Preferred Qualifications:
Experience in Theme Park operations and related disciplines.
IT networking and policies knowledge while working at the Disneyland Resort
OnGuard Certified Associate certificate.
Demonstrated ability to interact credibly and represent the Disney brand with external business clients and vendors at all levels
Required Education:
Bachelor’s degree in Technology, Business, Engineering or equivalent work experience.
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
The hiring range for this position in Anaheim, CA is $77,000.00 to $95,100.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disneyland Resort:
當時,Walt Disney 在 1955 年 7 月 17 日為 Disneyland 開幕,他表示它能夠成為「全世界的歡樂和靈感來源」。自那以後,Disneyland Resort 接待了超過 8 億位客人,擴展至大約 500 英畝,涉及方方面面,成為世界級的家庭度假勝地,擁有兩個知名的 Disney 主題公園、三間酒店和令人興奮的購物,名為 Downtown Disney District。組合創造力、技術和創新,度假村將講故事帶到新高度,每天和 Disneyland Resort 演藝人員為成千上萬位客人帶來 Disney 的神奇魔力。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Walt Disney Parks and Resorts U.S., Inc.,其所屬的業務部門是 Disneyland Resort。
Walt Disney Parks and Resorts U.S., Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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