Manager, Product Management
工作概要:
• An employee at this level manages professional employees and/or supervisors of others. Responsible for adapting departmental plans/priorities to guide team objectives and accountable for performance/results in own area. Guided by policies, procedures and business plans that are overseen by their leader
JOB SUMMARY: Disney isn’t just another job; it’s a career. We are a leading entertainment company that offers the best of the best! We believe in rewarding outstanding work, developing employees’ careers, and building long-term relationships with our guests. As a Manager of Product Management at Disney, you can combine your passion for technology and customer experience to build compelling and \delightful experiences for our valued guests.
We have an exciting opportunity for a “hands-on,” data-driven Leader that enjoys the challenges of collaborating to get results that are pivotal to our Disney Parks, Experiences, and products. As a Leader, you will work closely with multiple teams – Engineering, strategy, finance, and operations to define roadmaps and requirements and ultimately measure results for critical guest initiatives. The team leads all aspects of the technology product roadmap behind our breathtaking Resort, wholesale relationships, Agents, Groups, and vacation experiences.
Primary responsibilities:
- Drives capability roadmap and supports continuous improvements.
- Define, deliver, and implement a Product Management vision that improves our processes and overall efficiency.
- Define specific product features by integrating inputs from a wide range of sources, including end users (e.g., customer survey, web analytics, A/B testing), business partners (e.g., pricing, marketing strategy), and ongoing trends in the industry (e.g., emerging digital companies in this space)
- This role will involve the complete product lifecycle, from gathering requirements from internal and external constituents to ensuring we achieve the right outcome.
- Partner closely with strategy & experience products for UI/UX to define and create a prioritized backlog and delivery timeline.
- Lead cross-functional go-to-market efforts across marketing, content, production, training, consumer insights, and operations teams.
- Influences, coaches, and mentors beyond the own scope of the Team
- Provides customer and leadership support through the product management team.
- Lead technical discussions and program alignment, and act as a gatekeeper & negotiator with our business and product partners.
- Acts as a liaison between business users and the implementation team, communicating appropriately and effectively with co-workers, customers, and supervisors, maintaining awareness of content, production, project status, and any potential delay, situation, or concern that may affect the outcome.
- Conducts program and product meetings at leadership and executive director levels. Develops and manages a project change control process as needed to ensure the project team is performing and delivering within business and technology expectations.
- Continually reviews available resources to maintain first-hand knowledge of where resources can be best allocated. Reevaluates current resources to resolve project resource surplus and shortfalls.
- Establishes clear ownership of program/project, ensures team members have the tools needed, and provides timely feedback.
- Prioritization of the backlog and day-to-day priority for development teams.
- Conducts regular status meetings with all partners while keeping requirements in view and delivering to expectations.
- Partners with Engineering leaders to maintain a detailed knowledge of product capabilities and ensure all communications between program, product, and project teams and its customers.
Skills, Knowledge, Experience, and Education Required:
- Four-year college degree in Information Technology or Business, or equivalent work experience.
- 8+ years in digital roles in the travel industry, with 4+ years of management experience.
- 8+ years in defining API standards, setting technical mentorship for TPM organization
- Experience with agile tools (e.g., JIRA, Confluence, etc.)
- Experience working in a collaborative environment, including mentoring Managers and individual contributors (TPMs).
- Ability to establish and maintain effective working relationships with other Technology teams and operational departments.
- Experience in synthesizing complex or diverse project data and information
#LI-AF2
#DISNEYTECH
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Walt Disney Attractions Technology LLC,其所屬的業務部門是 Disney Experiences。
Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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