Manager, Ad Operations
工作概要:
Disney’s Addressable Ad Operations team is seeking a Manager of Ad Operations who will be an exceptional addition to our Sales and Advertising Operations team on one or more of our exciting brands. These brands are composed of The Walt Disney Company’s (NYSE: DIS) global entertainment and news television properties, owned television stations, as well as radio and publishing businesses. This includes the ABC Television Network, ABC Owned Television Stations Group, ABC Studios, ESPN, Hulu, Disney Channels Worldwide, Freeform, FX and National Geographic as well as Disney/ABC Domestic Television and Disney Media Distribution.
Job Summary:
As a manager, you will be responsible for improving Disney’s video ad delivery by ensuring all aspects of our client service, campaign management, and implementation processes are optimized to fulfill our revenue goals. Reporting to the Director of Ad Operations, this role will oversee a team of Account Managers and a Senior Ad Operations Specialist, facilitate best-in-class client service, as well as partner closely with Ad Ops and Planning leads to best operationalize campaign setup through our proprietary tech stack. The right person for this role is both dynamic and goal oriented, has technical competencies, leads by example and has excellent cross-departmental interpersonal skills.
If you are someone who has the passion to lead and mentor a team, be a strategic inspiring leader and drive technical innovation and process, then this is a great role for you!
Responsibilities and Duties of the Role:
- Develop a team of Account Managers and a Senior Ad Operations Specialist with the positivity and leadership necessary for them to successfully lead their books of business
- Establish a deep understanding of their direct report’s revenue support in order to partner effectively with Ad Sales
- Maintain and improve operational workflow for campaign management & trafficking implementation across all Disney’s tech platforms
- Identify and suggest ad server or OMS enhancements to maintain needs of the business.
- Drive critical thinking with immediate team and managerial counterparts
- Oversee and maintain training documentation and Disney Ad Operations’ process workflow to ensure new hires excel in their on-boarding
- Serve as primary support for team members who meet an internal or external business challenge
- Maintain deep comprehension of ad server delivery logic and industry standards
- Have a deep understanding of sales flow processes and partner with Planning and Ad Ops leads to review post-launch benchmarks and conceive efficiency improvements with measurable results
- Coach and mentor team members with tangible and frequent performance feedback, maximizing retention and focusing on career growth for direct reports
- Support and collaborate with various internal teams such as Sales Planners, Account Executives, Creative Services, Integrated Marketing, Finance, and Research
- Provide after-hours support for any client-related emergencies, as necessary
Required Education, Experience/Skills/Training:
Minimum:
- Minimum of 5 years of professional experience, with at least 3 years of Ad Sales Operations and 2 years directly managing or mentoring multiple individual contributors
- Detailed comprehension and experience in trafficking video, display and other interactive formats, such as VAST and VPAID
- Experience with a video ad server (FreeWheel, GAM etc.)
- Firm understanding of the advertising video marketplace, vendors, and third-party technologies
- Expert problem solving and troubleshooting abilities
- Excellent client and interpersonal skills, with a flexible attitude
- Experience and comfort with presenting and training in front of large groups
- Detailed orientated and the ability to prioritize tasks in a dynamic marketplace and work environment
- Thrives under tight deadlines. Skilled in communicating timelines and urgency with internal teams and stakeholders.
Preferred:
- Knowledge of Programmatic solutions (DSP, SSP, Trading Desks, Deal ID)
- Advanced knowledge of Microsoft Excel
- Familiarity with Flash, JavaScript, HTML5 or CSS
- Experience in a queue management/ticketing system (JIRA)
#DisneyAdvertising
The hiring range for this position is $119,200 - $159,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Entertainment:
在 The Walt Disney Company (Corporate),你會看到公司強大品牌背後各業務如何融會交流,建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子,你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜,同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Advertising Sales, LLC,其所屬的業務部門是 Disney Entertainment。
Disney Advertising Sales, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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