Coordinator, Sales Enablement

工作 ID 10109421 地點纽约, 纽约州, 美國 有意工作的公司 Disney Entertainment 日期已公佈 Jan. 06, 2025

申請

工作概要:

At Disney, we‘re storytellers, making the impossible, possible. We deliver unparalleled creative content to audiences around the world. We do this through cutting-edge technology and by pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks.

Disney Advertising Sales drives the advertising revenue across platforms for the entire media portfolio – including ABC, ESPN, Hulu, Freeform, FX, National Geographic, Disney Channels Worldwide, and more. The Sales Enablement teams mission is to provide unified client service experience with ease and automation to drive revenue more effectively. Our Portfolio Support team provides Tier One support, Learning and Communications across the many systems that are used by Disney Advertising portfolio.

We are a group of creative problem-solvers and collaborators, who aren’t afraid of the unknown. We love to learn, and we ask smart questions to devise viable, revenue-driving solutions in this fast-paced, dynamic environment.

Job Summary

The successful candidate has knowledge of the advertising industry; is support focused, a driven self-starter with strong training, communication skills, and a technology mindset.

This Coordinator will partner with the Portfolio Management team, Audience & Automation team, Salesforce Ad Platform team, as well as other teams within the Business Operations Organization to ensure successful support, training and communications across linear, addressable, policy, and CRM. Individual’s responsibilities include, but are not limited to:

Develop a deep understanding of the current system platforms used by Disney Advertising to successfully support the applications.
Establish trust as the go-to partner for all Linear, Addressable, Policy, and CRM users, with a primary focus on the sales team.
Assist in the Linear, Addressable, Policy, and CRM user support request process that are submitted via the designated support channels.
Investigate reported user issues to pinpoint root causes and propose potential solutions.
Document and escalate system problems and bugs to the appropriate technology resources.
Champion best practices and capabilities to enhance the user experience within applications.
Collaborate with the Portfolio Management team to stay current on the Salesforce Roadmap features and functionality.
Analyze user adoption trends and offer feedback to the Portfolio Management team for necessary improvements.
Engage in cross training with peers on Linear, Addressable, Policy, CRM, and other platforms as required.
Familiarize with KPI and analytics to support training and product needs.
Enhance and streamline communication to sales teams regarding new releases, updates, and issues in collaboration with counterparts and leadership, ensuring consistent messaging to the user community.
Organize feedback sessions with user community to continuously enhance training and support of the application.
Support materials and tools essential for onboarding new users and existing users, fostering enthusiasm for system training and the tool.
Aid in the coordination of planning and scheduling of training sessions in coordination with Portfolio Management team.
Support the creation and documentation of training materials so they are in a concise and learner friendly manner.
Serve as a trainer for the Linear, Addressable, Policy, and CRM tool set.
Champion best practices partnering with Ad Platforms and across Sales Enablement

The individual reports to the Manager, Portfolio Support.

Requirements

Preferred 1 year of experience in Sales Analytics, or Planning/Ad Operations
Preferred 1 year of experience with Salesforce and analytics
Exposure to/experience with ad sales and ad tech
Track record of collaboration, consensus-building and project management across functional areas and levels of seniority
Knowledge of and enthusiasm for emerging media and technology
Excellent analytical skills (Excel) with the ability to present complex data simply (Salesforce dashboards, PowerPoint)
Practical, with ability to prioritize work and make a recommendation based on analysis and input from stakeholders.
Adept at simultaneously managing multiple work streams and prioritizing work that has the most impact and urgency.
Excellent interpersonal skills
Excellent verbal and written communication skills
A flexible team member who is willing to jump in as needed.
Bachelor’s Degree

#DISNEYADVERTISING

The hiring range for this position in New York is $61,200.00 to $74,800.00 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Entertainment:

在 The Walt Disney Company (Corporate)，你會看到公司強大品牌背後各業務如何融會交流，建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子，你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜，同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Advertising Sales, LLC，其所屬的業務部門是 Disney Entertainment。

Disney Advertising Sales, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

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