Time & Attendance Specialist

工作 ID 10107186 地點布埃纳文图拉湖, 佛罗里达州, 美國 有意工作的公司 Walt Disney World Resort 日期已公佈 Dec. 01, 2024

申請

工作概要:

About the Role & Team:

The Walt Disney World Labor Attendance and Time Team are the people who make sure the hourly Cast Members at Walt Disney World Parks and Resorts have accurate time and attendance records – but the reality is much, much more. Using innovative tech, we make sure that we are in compliance with all federal, state and Disney regulation. We complete audits and design and implement new initiatives to streamline procedures for our Cast Members. The team also helps enable accurate time and pay by assisting with questions from all levels of Cast.

If you have natural curiosity, thrive in a collaborative environment, and have confidence in your ability to learn and master new tech, please apply today!

This is an hourly Full Time role reporting to the Walt Disney World Labor Attendance and Time Team, part of the Workforce Management organization.

What You Will Do:

The selected candidate will coordinate the work and priorities of the Time and Attendance Associates and Adjustors at Leadership direction, ensuring all of the day’s work is completed to enable an accurate time and attendance for nearly 60,000 Walt Disney World hourly Cast Members. They intervene on the most sophisticated of issues elevated for assistance often leveraging a wide network of partners in addition to their depth of knowledge across time, pay, and attendance policies in all WDW union collective bargaining agreements, FLSA, FMLA, and company policy. This role helps to coordinate research projects while seeking improvements to processes and procedures. We also leverage Microsoft Office, databases, and custom software solutions. The role involves problem-solving, and requires the ability to clearly explain system functionality to users at all levels. No two days as a Time and Attendance Specialist are alike. On any given day, you might:

Assist Time and Attendance Associates and Adjustors by overseeing the daily operational needs to efficiently and accurately pay Cast Members according to various collective bargaining agreements, company pay policies, and federal/state laws.
Provide support for internal documentation and reporting of various administrative labor services including documenting record cards, tracking and researching reprimands, and various projects connected to time and attendance policies.
Use of various labor management systems including MY TIME/Infor/Workbrain, the Cast Deployment System, SAP, GEMS, Zendesk, and eDOCS to accurately pay Cast and assist Leaders with pay rule questions and decisions.
Partner with professionals and stakeholders across The Walt Disney Company -- including Compensation, Labor Relations, Human Resources Information Systems (HRIS), Labor Systems, Benefits, and Payroll -- to correct and resolve time and attendance issues.
Assist Cast Members and Leaders in the resolution of their time, pay, and attendance escalated questions.
Troubleshoot, research, and coordinate problem solve of escalated time, pay, and attendance issues.
Learn new processes and software – our team is highly supportive of development and education.
Provide testing support to system improvements and support the organization when planning and implementing new or improved technology.
Coordinate research projects and develop recommendations.

Required Qualifications & Skills:

Ability to organize multiple work priorities for a team to completion including training and follow up as needed
Experience in complex, multi-team work streams
Basic understanding of HR roles such as Compensation, Labor Relations, Employee Relations, Payroll, or HRIS
Belief in collaboration and the value of community
Natural relationship building skills, and the desire to grow them
Ability to quickly identify problems, think strategically to identify a solution, then solve with timely resolution
Curiosity to learn new skills, and the tenacity to master them
Motivated and willing to complete work in a timely and efficient manner
Self-directed, needing limited guidance and follow-up after training
Knack for communicating technical concepts to a non-technical audience
Ability to maintain confidentiality and work with sensitive, personal information
Computer proficiency with Word, Excel, Slack, and Outlook
Willingness to learn new software and adapt to ever-changing work
Successfully work/partner effectively with all levels of Cast
Exceptional, unrelenting, laser-focused attention to detail
A flexible work scheduled to work weekends and holidays.
We are in a hybrid work model, working three days on site and two days remotely.

Preferred Qualifications:

Knowledge of Union Collective Bargaining Agreements and the Walt Disney Company Employee Policy Manual.
Experience with MY TIME (aka Infor, Workbrain), Cast Deployment System (CDS), GEMS, Cast Mobile, EiSS, Zendesk, and/or SAP
Experience coordinating work in large work teams/streams

Preferred Education:

Bachelor’s degree or Equivalent experience

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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申請

關於Walt Disney World Resort:

自 1971 年開幕以來，華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日，來自世界各地數以億計的賓客均慕名而來，到訪這個奇幻之地，享受一趟迪士尼假期。透過創意、創新和科技的結合，度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承，透過無與倫比的細節和超卓的賓客服務，將迪士尼的魔法栩栩如生地呈現於賓客眼前。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Parks and Resorts U.S., Inc.，其所屬的業務部門是 Walt Disney World Resort。

Walt Disney Parks and Resorts U.S., Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

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