Manager-Product Development
樂享魔法
員工和演藝人員是我們一切工作的核心,因此 Disney 提供具有競爭力的全面獎勵方案,包括薪資、健康和儲蓄福利、休假計劃、教育機會等。
*福利和資格可能因企業和地點而異
- 健康保險與健康
- 托兒選項
- 有薪假期
- 退休計劃
- 學費援助
- 每週支薪
「直到我來到這裡之前,我不認為我覺得好玩才去做的事——透過統計數據講述體育故事——會成為我的工作。」
ESPN 高級研究員 Ana
工作概要:
The Manager of Product Development is a strategic leader within the Port Strategy Team. Their responsibilities include the development, management, and delivery of port adventure programs. This role involves leading the Port Adventures Product Development Team, implementing strategies with third-party vendors to enhance the overall guest experience, aligning with company standards, and contributing to revenue growth. Provide strategic direction for crafting and implementing port adventures across all destinations. Ensure adventures align with brand goals, improve guest experiences, and contribute to revenue growth.
What You Will Do
Responsibilities
- Product Development- Build outstanding and custom port excursions to stand out in the market.
- Maintain relationships with third-party operators worldwide to promote destination stewardship, ensure compliance with contractual obligations, and deliver high-quality experiences.
- Establish strategic partnerships for medium to long-term planning, while enhancing guest experience and ensuring profitability.
- Ongoing development of an innovative Port Adventure program to improve brand identity and destination engagement.
- Develop new tour products and lead the port adventure tour program for selected geographical areas.
- Ensure alignment between all internal and external partners.
- Stay updated on industry trends within and outside the cruise sector to guide strategic decisions and innovations. Lead all departmental projects related to port adventure initiatives and strategies.
- Collaborate with Risk Management, Aviation, Legal, and Tour Operators to guarantee overall compliance. Keep a record of and be responsible for compliance work with more than 300 operators and manage over 4,000 contracted tours.
- Supervise Third-Party Vendors by regularly reviewing contracts to monitor pricing, delivery, and other critical metrics. Make sure that they align with Disney Cruise Line standards, policies, and procedures.
- Evaluate the financial performance by developing pricing strategies, maintaining take rates, and analyzing performance metrics to assess profitability.
- Responsible for maintaining or exceeding rating standards for ports and shore excursions.
- Handle all tour proposals, site inspections, negotiating, contracting, execution, and maintenance of itineraries around the world.
- Partner with the Itinerary planning department for new port of call development and itinerary planning.
- Lead the audit process and review of delivered destination experiences to ensure relevant product improvements and evolution.
- Participate in FCCA Operations Committee: Engage with government entities and ministries to support and facilitate improvements in destinations.
Required Qualifications & Skills
- 7 years’ proven experience in the cruise/tourism industry with an emphasis on strategy, product development, and marketing.
- Experienced strategic planner with strong technical skills, analytical ability, good judgment, and operational focus.
- Experience in Luxury Cruise and/or Tour Operator programs required.
- Deep knowledge of destinations and expertise in setting up sophisticated destination experience programs.
- Experience building and leading successful teams that deliver results!
- Consistent track record in revenue growth and team management!
- Outstanding negotiation skills, unwavering business ethics, detail oriented and adept problem-solving prowess.
- Leadership skills to help drive the strategic direction of the product/experience.
- Ensure strategic alignment throughout the product development process.
- Experience collaborating with various teams to achieve actionable results through others, plus the ability to build strong and sustainable relationships.
- Experience establishing relationships and collaborating with all levels of leadership within the organization.
Preferred Qualifications
- Experience working with third-party vendors, preferably in the travel/tour industry.
Education
- Bachelor’s degree / equivalent and/or a minimum of 10 years of related experience in Product Management, preferably in tour operations and/or cruise line environments.
Preferred Education
- Master’s degree in hospitality management, Business Administration, Tourism, Product Development or equivalent
關於Disney Cruise Line:
遊輪行業領導 Disney Cruise Line 讓一家人享受溫馨時光——成人們可以休息充電,而孩子們可以體驗 Disney 獨有的神奇魔力。遊客可以從世界各地的港口啟程,踏上激動人心的旅行,前往巴勒比海、巴哈馬群島、阿拉斯加和歐洲等地。登上船隊的五艘船——Disney Magic、Disney Wonder、Disney Dream、Disney Fantasy 及 Disney Wish,以及 Disney 的巴哈馬私人島嶼天堂 Castaway Cay,船員為客人提供無與倫比的服務、迷人的故事和沉浸式家庭娛樂,這些只有 Disney 才可做到。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Magical Cruise Company, Limited,其所屬的業務部門是 Disney Cruise Line。
Magical Cruise Company, Limited 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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