Manager, Business Information & Analysis

工作 ID 10113748 地點奧蘭多, 佛罗里达州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Mar. 11, 2025

申請

工作概要:

“We Power the Magic!” That’s our motto at Disney Experiences (DX) Tech & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands. We deliver experiences to consumers through our Disney’s Parks & Resorts worldwide, Disney Cruise Lines, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digitally led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business, as well as other initiatives such as Hey, Disney!

This role sits in the 3PO organization within DX Tech & Digital. As Manager, Business information & Analysis, you will oversee core planning processes (annual operating plan, capital plan, long-term plan, monthly & quarterly forecasts, resource management), improve process efficiencies, prioritize metrics & insights for heavy data analysis, and ensure best practices in reporting to empower executive decision-making.

The Manager, Business Information & Analysis will collaborate with a magnitude of internal & external stakeholders to understand program needs, strategic direction, and ensure initiative delivery. This role is positioned to drive department-wide change across the Technology & Digital organization to achieve our strategic goals. This position requires a strategic thinker with exceptional communication and interpersonal skills, capable of engaging and persuading peers and leaders to adopt new ideas, strategies, and initiatives. The ideal candidate will possess an understanding of organizational dynamics and be able to navigate relationships to influence decision-making.

What You’ll Do

Program Strategy: Develop and drive program strategies that align with organizational objectives & goals, influencing senior and executive leadership to secure buy-in and support.
Data Analysis: Collect, clean, and evaluate large datasets to identify trends, patterns, and insights to enable informed decision-making and strategic planning. Leverage modeling techniques to support running hypothesis, optimize analysis and forecast trends.
Information Governance: Lead the development and implementation of data management strategies, governance policies, and best practices to ensure data accuracy and alignment between key systems and partnering teams. Establish data quality standards and work with stakeholders to ensure compliance. Lead root cause analysis and resolve data-related issues.
Process Optimization: Identify functional requirements through process analysis, review of procedures, pre / post-mortem interviews, and meetings with stakeholders. Document and prioritize requirements for solutions with varying complexity. Foster operational efficiency and continuous improvement for program-related activities.
Collaboration & Stakeholder Engagement: Partner with internal teams and business stakeholders to understand requirements, effectively represent their perspective, and ensure the delivery of effective solutions, data insights, etc. Lead teams through ad-hoc data collection and analysis activities to support organizational objectives.
Forecast Accuracy: Oversee program execution for monthly & annual submission-based activities, ensuring adherence to forecast accuracy while proactively identifying and mitigating risks with Finance and department leaders.
Documentation & Reporting: Lead comprehensive documentation tactics by recording, organizing, and maintaining data, such as metrics, program progress, analytical findings, etc to ensure transparency, accountability informed decision making.
Change Agent: Champion a culture of innovation and change, providing leadership, strategic direction, and guidance to teams in a dynamic & ever-changing environment.

Required Qualifications & Skills

Minimum of 8 years of work experience as a Program / Business / Data Analyst
Expertise in program and department cost optimization, financial planning, and implementation with a track record of driving process improvements.
Experience with big data / visualization concepts and working knowledge of tools such as PowerBI, Tableau; core concepts of relational data.
Ability to manage multiple objectives, projects and priorities simultaneously; manage change and ambiguity with an action-orientation drive in dynamic environment.
Strong leadership and time management skills. Excellent problem-solving, analytical, and organizational skills.
Excellent communication abilities to engage with technical and non-technical stakeholders. Ability to communicate across multiple levels of leadership.

Preferred Qualifications

Proficiency in scripting languages (e.g., SQL, Python, Bash, PowerShell) and automation tools (e.g., PowerBI, PowerAutomate, etc.)
Understanding of software development tools such as JIRA, Confluence, etc. Experience with analysis tools and application development methodologies. Working knowledge of project management principles and practices
Proven ability to create presentations leveraging collected data and weaving together the storytelling in a meaningful way.

Education

Bachelor’s degree in technology, Business, Finance, or related field

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Attractions Technology LLC，其所屬的業務部門是 Disney Experiences。

Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

遇到技術問題？查看常見問題以尋求協助。